- Manage IT system infrastructure and any processes related to these systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remains involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- T/S SCI with polygraph.
- 10+ years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required.
- 5 years of additional SA experience may be substituted for a bachelor's degree. #CJ
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Prime Contract: Systems Administrator - Fort Meade, United States - Red Arch Solutions
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Description
Job Description
Job DescriptionRed Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community. We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security. Our employees are exceptionally skilled professionals.
Position Overview:
Red Arch Solutions is seeking a highly qualified Systems Administrator to provide support for implementation, troubleshooting and maintenance of a variety of Information Technology systems for one of our premiere customers Our Systems Administrator will lead, manage, and maintain varietal and robust systems while solutioning complex challenges and problems in partnership with our customer.
Responsibilities:
Qualifications:
All Red Arch Solutions openings require US Citizenship.
We offer best in class 100% paid employee healthcare premiums, generous PTO, a 10% combined - 6% match on your 401K, vested day one, complemented by up to 4% in profit sharing. Enjoy annualized bonus opportunities, spot bonuses for professional certifications, tuition reimbursement, and a variety of additional employee first perks, including an employee choice of an annual allowance for technology or fitness expenses, tailored to support your lifestyle. Celebrate and unwind with all 11 federal holidays observed, because we believe your hard work deserves significant recognition. We value the power of referrals and offer substantial bonuses for introducing use to more great people life yourself.
Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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