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Lake Charles

    Patient Account Specialist Senior - Lake Charles, United States - Artius Solutions

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    Description

    Job Description

    Job Description

    Summary:

    • Patient Account Specialist Senior- Onsite
    • Monday-Friday 8 hours
    • Experience with hospital Insurance claims, follow up and denials/resolutions. Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment.

    Roles & Responsibilities:

    Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collecting of physician services. Responsibilities: Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment. Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle. Provide excellent customer service to market personnel, insurance carrier representatives and patients. Document all follow-up efforts in practice management system. Assists with patient education concerning insurance plan. Follows the Client guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the client Mission. Maintains established client policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the client Mission and Code of Ethics and supportive of client cultural diversity objectives. Supports and adheres to client Service Guarantee. Performs all other duties as assigned. Requirements: High school diploma or equivalent; college course work a plus. Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch.

    Minimum Qualifications: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collecting of physician services. Responsibilities: Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment. Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle. Provide excellent customer service to market personnel, insurance carrier representatives and patients. Document all follow-up efforts in practice management system. Assists with patient education concerning insurance plan. Follows the client guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the client Mission. Maintains established client policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the client Mission and Code of Ethics and supportive of client cultural diversity objectives. Supports and adheres to client Service Guarantee. Performs all other duties as assigned. Requirements: High school diploma or equivalent; college course work a plus. Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch.

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