- Experience supervising or managing people
- History of delivering outstanding customer experiences
- Medical coverage and well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
-
Team Leader
1 week ago
Chick-fil-A Bensalem, United States· At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may b ...
-
Team Leader
1 week ago
BlueSky Innovations Trenton, United StatesJob Offer: Team Leader (m/f/d) Quality Management Vigilance for our client: B. Braun, a leading medical technology company, is looking for a dedicated Team Leader (m/f/d) for Quality Management in the Aesculap division at the Tuttlingen location. If you are an experienced leader ...
-
Team Leader
3 weeks ago
Chick-fil-A | Bensalem Bensalem, United StatesAt Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be a ...
-
Team Leader
6 days ago
Sussex Partnership NHS Foundation Trust Horsham, United States PermanentJob summary · Horsham Assessment and Treatment Service (ATS) are looking for an innovative, motivated, and enthusiastic Team Leader with a passion for working in the assessment and treatment services and working with people with complex mental health needs. As an experienced pra ...
-
Sales Team Leader
1 week ago
Aurora Innovations Trenton, United StatesEmployer: toom Baumarkt GmbH · Location: 35037 Marburg · Working hours: Full-time · What we offer: · Fair pay - a salary based on the retail collective agreement of the respective federal state plus vacation and Christmas bonus · Work-life balance - 6 weeks of annual leave, g ...
-
Landscaping Team Leader
2 weeks ago
EcoEdge Landscaping, LLC Bensalem, United StatesJob Description · Job DescriptionWe are seeking a dedicated Landscape Technician to join our team. The ideal candidate will have a passion for outdoor work and landscaping, with experience in various aspects of landscape maintenance and groundskeeping. · Responsibilities: · Perfo ...
-
Technical Team Leader
1 week ago
Apex Solutions Conshohocken, United StatesWelcome to CBRE, the world's largest real estate services provider with over employees in more than 100 countries. At Global Workspace Solution (GWS), we help our clients operate, repurpose, or renovate their commercial properties, production facilities, and technical systems saf ...
-
Team Leader
1 week ago
Orion Innovations Belle Mead, NJ, United States Freelance- Aufbau und Pflege einer vertrauensvollen Zusammenarbeit mit den Eltern · - Regelmäßiger Austausch über die Entwicklung und Bedürfnisse der betreuten Kinder · - Organisation von Elterngesprächen und Elternabenden · - Unterstützung der Eltern bei der Erziehung und Förderung ihrer ...
-
Team Leader
2 weeks ago
Primark Willow Grove, United StatesWillow Grove is Hiring · Hi, we're Primark. We're all about fun, fashion, and a fabulous career. We're fast-paced, with our stores receiving hundreds of new products every week. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to ...
-
Team Leader
2 weeks ago
JENI'S SPLENDID ICE CREAMS Philadelphia, United States Part time Regular"In Pennsylvania, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.35 per hour* · *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. · In Pennsylvania, if t ...
-
Team Leader
6 days ago
Bloomberg Princeton, United StatesTeam Leader - Securitized Products Cross Asset Sector Team · Princeton, NJ · Posted May 21, Requisition No · The Global Securitized Products Data team is responsible for researching and supporting a $12 trillion global securitized product market. The securitized product market ...
-
Team Leader
3 weeks ago
Toyota Boshoku Princeton, United StatesPRODUCTION TEAM LEADER – NIGHTS · Position Summary: · Responsible for meeting plant targets for safety, quality, efficiency and cost reduction. · Essential Job Functions: · • Leads a production team emphasizing teamwork, safety, training and discipline. · • Assist in the develo ...
-
Team Leader
2 weeks ago
Bloomberg Princeton, United StatesTeam Leader - Company Financials - Healthcare Data · Princeton, NJ · Posted Dec 12, Requisition No · Bloomberg runs on data. In Bloomberg Data, we're responsible for on-boarding, standardizing, analyzing and supplying it to our clients for their financial data needs. · The Com ...
-
Team Leader
2 weeks ago
Delphi Technologies Trenton, United StatesJOB SUMMARY : Under the supervision of the Program Director, the Team Leader is responsible for the development, administration , coordination, an delivery of consumer-responsive, community based, mental health services to the individuals assigned to PACT through the PACT team st ...
-
Team leader Medical Assistance
1 week ago
NovaTech Solutions Clementon, United StatesAbout the Company · With more than 3,500 employees, including over 800 occupational physicians, we are the largest external service provider in the field of occupational safety, occupational medicine, and company health care in Germany. · We provide services to companies, facilit ...
-
Team Leader
1 week ago
Gail's Ltd Camden, United StatesTraining for every role Experience shift getting to know us Full-time Team Leader vacancy at GAIL's Camden. · If leading a team to success makes you smile and puts a spring in your step, then please read on · We are looking for Team Leaders who have a passion to join the GAILs ...
-
Team Leader
2 weeks ago
Jenis Splendid Ice Creams LLC. Philadelphia, United StatesJob Description · Job Description"In Pennsylvania, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.35 per hour* · *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips ...
-
Customer Team Leader
2 days ago
Co-op Horsham, United StatesWorking pattern: · varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview · Full, paid training provided You can now apply for this role using your mobile device (no CV needed) · You must be ...
-
Team Leader
1 week ago
Coach4expats Cherry Hill, United StatesJob Description · Job DescriptionSpanish C1 + English B2 · Location of the Offices Barcelona · Schedules Monday to Friday 15:00 - 00:00 (Nightshifts) · Base Salary 25000 € + Benefits 4000 EUR · Relocation Up to 500 EUR flight + assistance in finding accommodation · Requirements · ...
-
Team Leader
2 weeks ago
Jenis Splendid Ice Creams LLC. Philadelphia, United StatesJob Description · Job Description"In Pennsylvania, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.35 per hour* · *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips ...
Associate Team Leader - Bensalem, United States - H&R Block
Description
Job Description:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...