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IT Part-time Intern - Draper, United States - Proofpoint
Description
It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.
Corporate Overview
In today's cyber threat landscape, protection starts with people.
At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we're just as passionate about finding the right people to help us in that mission.When you join Proofpoint, you're helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people.
That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
The Role:
Proofpoint is seeking a motivated IT Professional to join our Global IT Support Staff. We are looking for an intern to work onsite in our Draper office. This employee will be responsible for providing end-user support related to laptop hardware & software applications.
Employee relies on experience and judgement as well as pre-established procedures and documentation to identify, troubleshoot and resolve issues presented through IT Help tickets.
This role requires being a daily in-office employee.Day-to-Day:
Troubleshoot and resolve IT Help tickets in a timely manner
Provide technical support with computer hardware and software
Complete IT onboarding and offboarding for all employees.
Hardware provisioning and desk setups for end users
Assist onsite and remote users with IT related inquiries
Assist IT Management and other IT teams in other projects as needed
Job Requirements:
Ability to successfully work as part of a team.
Comfortable supporting both Mac/PC
Ability to troubleshoot issues with both hardware and software
Familiarity of desktop applications, (i.e., Office 365, McAfee AV, VPN, imaging software, etc.)
Familiarity of other IT disciplines, (i.e., Telecom, Server operations, Video conference, etc.)
Customer Service skills
Excellent written and oral communication in English
Ability to follow written and verbal instructions
Ability to troubleshoot/problem solve
Excellent Customer Service skills
Ability to communicate effectively
This role requires being a daily in-office employee
Candidate Profile:
You have the ability and interest in working part-time (a maximum of 30 hours/week) in our Draper, UT office. You are currently pursuing an undergraduate degree and are successfully maintaining an above average GPA. This internship is scheduled to start immediately and end August 2024.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success.
We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life.
Apply today and explore your future #LifeAtPFPT.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
Proofpoint has been honored with five Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise.
We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.
We hire the most innovative minds globally to safeguard our customers' sensitive data and intellectual property.Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.
Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.We are committed to creating a diverse, equitable, and inclusive environment.
We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth.
We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.
At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks.We hire the best people in the business to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud architecture
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect what matters most.
That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
