Bilingual Customer Service Representative – Spanish-English - Rochester - TTEC

    TTEC
    TTEC Rochester

    1 week ago

    Description

    Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working onsite in Rochester, NY, you'll be a part of bringing humanity to business. #experienceTTEC

    For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

    Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all

    What You'll be Doing

    Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

    During a Typical Day, You'll

    • Be the face and smile of the operations
    • Answer incoming communications from customers
    • Conduct research to provide answers for customers to resolve their issues

    What You Bring to the Role

    • 6 months or more of customer services experience
    • High school diploma or equivalent
    • Recognize, apply and explain your product or service knowledge
    • Great written and verbal communication skills in Spanish-English
    • Computer experience

    What You Can Expect

    • Supportive of your career and professional development
    • An inclusive culture and community minded organization where giving back is encouraged
    • A global team of curious lifelong learners guided by our company values
    • Ask us about our paid time off (PTO) and wellness and healthcare benefits
    • Pay rate starts at $19.92 per hour plus performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

    Visit for more information.

    A Bit More About Your Role

    We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

    About TTEC

    Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

    TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. xhuatnn We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

  • Bilingual English/Spanish Receptionist

    1 month ago

    Only for registered members Farmington, MI

    We are seeking a bilingual receptionist to join our team and perform administrative tasks. · ...

  • Bilingual Spanish/English Director Assistant

    1 day ago

    Only for registered members Troy, MI Part time

    Bright Loritos – Troy, MI is seeking a reliable team member who enjoys working with children and families. · ...

  • Bilingual Landscape Foreman English/ Spanish

    1 month ago

    Only for registered members Oak Park, MI

    We are a growing company seeking hard-working dependable workers to join our team. · ...

  • Bilingual (English/Spanish) Service Support

    1 week ago

    Only for registered members Clarkston

    We're real people providing real solutions at Chase Plastics. We strive to provide outrageous customer service. · ...

  • Bilingual (Spanish & English) Traffic Control Technician

    2 days ago

    Only for registered members Detroit, MI

    We are currently seeking highly motivated, · bilingual, and reliable people to join our team as a Traffic Control Technician. · Traffic Control Technicians direct vehicle and pedestrian traffic at construction sites, · events, and other locations to ensure the safe and efficient ...

  • Nurse Practitioner Family Bilingual English & Spanish 125K +

    1 day ago

    Private Practice Detroit

    Nurse Practitioner Family Bilingual English & Spanish $125K +. · ...

  • Bilingual Spanish Customer Service Representative

    1 month ago

    Only for registered members Dearborn

    We deliver award-winning services for the automotive and mobility customer journey.As Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI you'll become part of our community that values your success and supports your career growth. · ...

  • Bilingual Spanish Customer Service Representative

    4 days ago

    Percepta Dearborn

    We deliver award-winning services for every stage of the automotive and mobility customer journey. · ...

  • Bilingual Spanish Customer Service Representative

    2 days ago

    Only for registered members Dearborn

    We deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you'll become part of a community that values your success and supports your career growth. ...

  • Bilingual Spanish Customer Service Representative

    1 month ago

    Only for registered members Dearborn Full time

    Become part of a community that values your success, supports your career growth, and celebrates your contributions. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI. · ...

  • Spanish Bilingual Customer Care Representative

    1 month ago

    Only for registered members Dearborn Full time

    As a Spanish Bilingual Customer Care Representative/Guides at Percepta in Dearborn, MI you’ll be part of creating and delivering amazing customer experiences. · ...

  • Spanish Bilingual Customer Care Representative

    1 month ago

    Only for registered members Dearborn, MI

    We bring first-class service across each market we support. · ...

  • Bilingual Spanish T-Mobile Sales Representative

    1 month ago

    Only for registered members New Hudson, MI

    Bilingual Spanish T-Mobile Sales Representative job at Connectivity Source in New Hudson, MI offers competitive pay and growth opportunities. · ...

  • Spanish and English Bilingual Community Home Lending Advisor- Detroit, MI

    1 month ago

    Only for registered members Detroit, MI

    Join our fun, high-energy team as a Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home L ...

  • Nurse Practitioner Family Bilingual English & Spanish 50/Hr - 60/HR , Detroit, MI

    2 days ago

    Only for registered members Detroit, Michigan, , United States

    We are looking for a Family Nurse Practitioner to join our team in Detroit. A Nurse Practitioner's responsibilities include helping with all aspects of patient care and diagnosis. · ...

  • Field Sales Representative

    2 weeks ago

    Only for registered members Rochester $875 - $1,200 (USD)

    As TruGreen Field Sales Representative you'll meet homeowners face-to-face to introduce them to personalized lawn care solutions. · ...

  • Help Desk Agent

    1 month ago

    Only for registered members Rochester

    SolvIT is looking for enthusiastic individuals with customer service skills to join their team as Help Desk Agent Level 1. · We are seeking someone who is passionate about technology and has the ability to learn and apply automotive and IT technology concepts. · This is an onsite ...

  • Contact Center Sales Team Lead

    1 week ago

    Only for registered members Rochester $31,819 - $58,865 (USD)

    We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. · ...

  • Customer Relations Representative

    1 week ago

    Only for registered members Rochester Hills, MI

    We are looking for a Customer Relations Representative to join our team. The ideal candidate will have strong communication and problem-solving skills, experience in customer service is preferred. As a Customer Relations Representative you will generate exceptional client experie ...

  • Residential Lawn Specialist/Aerator

    4 weeks ago

    Only for registered members Rochester

    We believe every lawn holds potential and so does every team member. As a Residential Lawn Care Specialist, you'll be both a skilled technician and a turf whisperer, breathing life into lawns while earning the trust of homeowners who take pride in their outdoor spaces. · Apply fe ...

Jobs
>
Rochester