Packaging Technician - Indianapolis, IN, United States - SelectQuote, Inc.

Description

The Pharmacy Fulfillment Technician (PFT) is responsible for adhering to state and federal regulations in the performance of pharmacy-related data entry and patient registration activities.

This position is responsible for the resolution of third-party rejects and responding to high-volume customer inquiries, working under direct supervision.

This position follows standard operating procedures and performs duties in accordance with SelectRx policies and procedures.

The Pharmacy Fulfillment Technician is also responsible for using pharmacy systems to obtain patient and drug information and running automated machinery required to pre-sort and package medications in support of the fulfillment site production process.

Processes new patient registration by entering data into the Pioneer system
Handles patient prescription requests within HIPAA guidelines and enter refill orders for processing
Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)
Resolves all data entry-related exceptions
Runs automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control
Counts and fills prescriptions, affix labels, pack, and ship
Cleans and helps maintain machinery and keep the work area orderly
Provides assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate

Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook.

Adheres to SelectRx's prescription data entry procedures and guidelines
Start and shut down computer
Print documents
Access information online
Touch typing
Formatting documents
Intermediate level keyboarding typing skills, at least 35 words per minute
Proficiency in reading, writing and speaking is required
Preferred to have a least 1-year experience in retail pharmacy, fulfillment or call center environment as a Pharmacy Technician
Must maintain an active Pharmacy Technician Certification
Certificates/Licenses/Registration
Pharmacy Technician Certification Board (PTCB) license or certification
Financial Responsibilities (budget revenue)
Prolonged periods of standing and sitting throughout shift
Position may occasional require extended evening hours as job duties demand
Required to work weekend shift when needed
We create innovate & take risks.

Teamwork:
We help support & celebrate each other.