Service Desk Manager - Taylorsville, UT
3 weeks ago

Job summary
The service desk manager is responsible for managing the service desk's daily operations, representing the IT Department ServiceDesk team,and ensuring that the service desk continuously improves by developing new service strategies.
The job requires expertise in people management and leadership with strong organizational skills,
a comprehensive knowledge of computers in general as well as current Microsoft Windows Operating Systems, Microsoft Office Suite products, and the Internet.
Responsibilities
- Lead the IT support team, manage daily operations,
- ensure efficient high-quality technical support that aligns with business goals,
- b integrate users and IT through incident resolution performance continuous improvement.
Job description
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