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    IVR/ Splunk Business Analyst- Onsite - Omaha, United States - Ender-IT

    Ender-IT
    Ender-IT Omaha, United States

    4 weeks ago

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    Technology / Internet
    Description

    IVR/ Splunk Business Analyst- Onsite (W2 only)

    Location: Omaha, NE

    Full time position

    Required skills and qualifications:

    • Five or more years of experience in analytics and systems development.
    • Proficiency in SQL and Splunk.
    • Extensive experience with Atlassian tools – JIRA and Confluence.
    • Advanced proficiency in Microsoft applications, including Visio.
    • Strong analytical skills with a proven track record.
    • Experience in creating process documentation and reports.
    • Excellent communication skills, capable of translating data into actionable insights.

    Preferred skills and qualifications:

    • Bachelor's degree or equivalent in information technology or computer science.
    • Demonstrated project management and user testing abilities.
    • Experience in Genesis CX and data visualization tools like Power BI.
    • Working knowledge of GitLab and CI-CD Pipeline.
    • Working knowledge of AI/ML tools and LLM classifications.

    Eligibility Requirements


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