Investigator Officer Trainee/Investigative Officer 1 - Brooklyn, United States - New York State Civil Service

Description

NY HELP Yes
Agency Workers' Compensation Board
Title Investigator Officer Trainee/Investigative Officer 1 (NY HELPS), WCB Item #176
Occupational Category Enforcement or Protective Services
Salary Grade 16
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $52763 to $77535 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 60%
Workweek Mon-Fri
Hours Per Week 37.5
Workday

From 8:30 AM

To 4:30 PM

Flextime allowed?
Mandatory overtime?
Compressed workweek allowed?
Telecommuting allowed? Yes
County Kings
Street Address Office of Compliance and Litigation, Enforcement
One Pierrepoint Plaza, 5th floor, 300 Cadman Plaza West.
City Brooklyn
State NY
Zip Code 11201

Minimum Qualifications NY HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At this time, agencies may recruit and hire employees by making temporary appointments.

In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Candidates may be required to serve a one-year traineeship that leads to the SG-16 position. The traineeship would include the SG-13 Trainee position. After successful completion of the one-year traineeship the incumbent will advance to the SG-16 level.

NON-


COMPETITIVE MINIMUM QUALIFICATIONS:

Investigative Officer Trainee - candidates must have four years of experience gathering and securing information and evidence from a variety of sources through independent, non-structured activities including the preparation and submission of detailed narrative reports describing the method of gathering the evidence and the results of the investigations.

Experience in auditing, interviewing, building security surveillance, traffic enforcement, or performing routine inspections or surveys will NOT be considered investigative experience.

Substitutions:

an associate degree can substitute for two years of specialized experience; and a bachelor's or higher degree can substitute for four years of specialized experience.

Investigative Officer - candidates must have five years of experience* in a field investigative position conducting interviews of witnesses and others, taking written statements and affidavits, collecting and analyzing physical and documentary evidence, and preparing detailed written reports of investigative findings.

*Types of Investigative experience that could be considered qualifying: experience in such positions as police detective, insurance investigator, licensed and registered private investigator, federal investigator, state investigator, municipal investigator, child protective services investigator, in an investigative position involving trial preparations and detailed reports, or investigations within a branch of the Armed Services are examples which meet the Minimum Qualifications.

Examples of non-qualifying experience include but are not limited to: experience in routine police patrol work, security guard or related security position, tax collector, collector of delinquent accounts, credit checker, legal assistant/attorney, hotel or store detective, loss prevention officer, parole officer, correction officer, guard, inspector, or experience in adoption and/or foster care placement.

Substitutions:
an associate's degree in criminal justice or related field may substitute for TWO years of qualifying experience. A bachelor's degree in criminal justice or related field may substitute for FOUR years of qualifying experience.


Related fields include:
cyber security, law enforcement, police science, criminal justice administration, criminology, criminal investigation, police studies, public justice, forensic accounting, forensic psychology, forensic science, economic crime management, or homeland security

55 B/C QUALIFICATIONS:

Individuals certified eligible for the 55b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered.

To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.

Candidates must meet the non-competitive minimum qualifications listed above.


COMPETITIVE MINIMUM QUALIFICATIONS:

CIVIL SERVICE LIST APPOINTMENT:
Candidates must be reachable on the appropriate Civil Service eligible list


TRANSFER QUALIFICATIONS:

Candidates must have one year permanent competitive or non-competitive 55 b/c service as an Investigative Officer 1, or be eligible to transfer under section 70.1 or 70.4 of the Civil Service Law.

Duties Description Duties include but are not limited to:

• Visit individuals, businesses, and agencies to gain info / documentation, and to secure employer cooperation and compliance.
• Demonstrate through daily usage, a mastery of relevant information technology, including but not limited to the Investigator Mobile Application, IC2, CIS, and Insurance Compliance Investigation Maintenance; research engines; and solid knowledge of Workers' Compensation Law as relates to enforcement unit procedures and related claims processes. Stay abreast of enforcement-related Workers' Compensation Board program requirements.
• Proper use of Board issued equipment, such as iPad and iPhone, as designated in enforcement procedures and manuals.
• Make phone calls, e-mails, faxes + various forms of written correspondence to gain/report info. Complete a minimum of three full field days per week.
• Write clear, concise, factual reports.
• Serve all legal documents including stop-work orders and subpoenas timely.
• Answer routine questions from the public in a polite and professional manner.
• Complete investigations and corresponding reports in a timely manner.
• Pro-active investigation of suspected non-compliance and quick/decisive response to perceived problems.
• Maintain good working relationships with supervisor and co-workers. Reports difficulties with specific assignments to supervisor immediately, support other team members to maximize unit effectiveness.
• Keep a professional attitude and appearance at all times.
• Maintain accurate records of activity using the Investigator Mobile Application and IC2. Safeguard the confidentiality of records, procedures, and persons.

Exercise good judgment when:
preserving safety; judging feasibility / predicting likely outcome of contemplated actions; refining and improving investigative techniques.

• Attend all agency/unit required meetings and training sessions.
• Timely completion of all mandatory SLMS training classes.

Travel is throughout Brooklyn. There is no overnight travel for this position.

Additional Comments Please Note:
A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.
The Workers' Compensation Board (Board) is an equal opportunity employer.

The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics.

The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves.

To help meet those goals, we encourage applicants from marginalized communities to apply.

We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.

Some positions may require additional credentials or a background check to verify your identity.
Name Recruitment Unit
Telephone
Fax
Email Address .NY.GOV
Address
Street Human Resources Management
328 State Street
City Schenectady
State NY
Zip Code 12305

Notes on Applying Qualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position.

Please send your application to (email applications are preferred).

It is important that you reference the WCB Item #176 in the subject line of your email to ensure receipt of your application.

(Please do not reference the Vacancy ID No.)