Hotel Receptionist - Black Hawk - beBeeNight

    beBeeNight
    beBeeNight Black Hawk

    2 weeks ago

    $65,000 - $120,000 (USD) per year

    Job title: Night Auditor

    Description
    Job Description

    We're looking for a Night Auditor to join our team. As a key member of our hospitality staff, you'll be responsible for ensuring that all front desk operations run smoothly overnight.

    The ideal candidate will have excellent leadership and organizational skills, with the ability to communicate effectively both written and verbally. You'll also need to be able to work a flexible schedule including overnight weekends, holidays, and fluctuating days off.

    In this role, you'll serve as a leader for employees while fostering teamwork, high Team Member morale motivation open communication. You'll coach and develop Team Members using consistent approachable demeanor clearly articulating expectations providing direction support all staff members achieve department goals objectives ensure Front Desk Team Members receive proper training emphasis on detail provide service levels consistent Ameristar standards maintain enhance safe secure comfortable environment guests Team Members oversee customer check-in-check-out conduct cash handling accordance cash handling policy monitor variances daily basis telephone communication call monitoring system authorize verify pre-approved room comping levels change incorrect information process discrepancy reports rate variations credit reports work Housekeeping Casino Marketing timely guest check-in maximum occupancy coordinate VIP arrivals ensure arrangements confirmed prior arrival register eligible card holders rooms checked prior arrival monitor volume fast friendly efficient service manage guest problems complaints effective courteous manner perform night audit date roll ensure Front Desk staff behavior appearance compliance established policy maintain knowledge hotel community special events accurately provide guests needed information perform duties Front Desk Agents other Front Desk Services Team Members as needed.

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