Warehouse Operations Manager - Plattsburgh - Delrecruiters, We specialize in placing management level candidates up through C-Level Executives

    Pharmaceutical / Bio-tech
    Description

    Warehouse Operations Manager

    Responsibilities & Duties

    Facility & Operations Management

    • Support the Operations Manager in overseeing daily warehouse operations, including supervisors, staff, processes, and resources.
    • Provide leadership coverage during supervisor or manager absences to maintain productivity and workflow.
    • Help develop and implement operational strategies, policies, and procedures to improve efficiency and performance.
    • Assist with recruiting, training, and supervising staff to ensure high performance standards.
    • Monitor KPIs and operational metrics, identify improvement opportunities, and implement solutions.
    • Support budget management and ensure cost-effective use of resources.
    • Coordinate with sales, marketing, logistics, and other departments to align operational goals.
    • Oversee inventory control, stock audits, and loss prevention to optimize turnover.
    • Ensure compliance with company policies, regulatory requirements, and safety standards.
    • Resolve operational issues and customer concerns promptly and professionally.
    • Promote a positive, team-oriented, continuous improvement culture.

    Quality, Compliance & Safety

    • Ensure adherence to quality standards, SOPs, and cGMP regulations.
    • Work with the Quality team and complete training within the Quality Management System (QMS).
    • Maintain warehouse safety, cleanliness, and proper working conditions.
    • Support audit preparation and regulatory inspections.
    • Enforce WHS procedures, incident reporting, and proper PPE usage.

    Performance & Team Development

    • Conduct regular team communications to set goals and action plans.
    • Train, mentor, and develop warehouse staff.
    • Collaborate cross-functionally to ensure delivery schedules and deadlines are met.

    Skills & Qualifications

    • Post-secondary education preferred.
    • 8+ years of supervisory experience in a warehouse environment.
    • Strong knowledge of warehouse best practices; OSHA knowledge preferred.
    • Forklift license required.
    • Experience with WMS systems and RF scanners.
    • Dangerous Goods certification and pharmaceutical/cGMP experience preferred.
    • Familiarity with quality management software is an asset.
    • Ability to lift up to 25kg and work in PPE as required.
    • Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint).

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