- Welcome all customers with enthusiasm.
- Prepare foods such as baked goods or sandwiches.
- Grind and brew coffee before Café opens and throughout the day.
- Prepare drinks by following recipes and preparation techniques.
- Clean and restock all items in display case, behind the counter, and at self serve station.
- Follow all operational policies and procedures, including those for cash handling and safety.
- Anticipate customer and store needs by constantly evaluating environment.
- Uphold Hospitality Standards, Company Culture, Department Core Standards and observe Company policies and procedures.
- Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
- Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.
- Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved.
- Respond promptly to all email and voicemail correspondence.
- Maintain a positive working relationship with all contacts, always being helpful and courteous.
- Adhere to Company appearance standards at all times, dress professionally and wear name badge when required.
- Attend and participate in company-wide training sessions and department staff meetings.
- Provide exceptional customer service and anticipate needs
- Be empowered to make GRAND vacations
- Pay attention to detail and demonstrate accuracy and thoroughness
- Stay informed on the company, home property, ski resort and town developments and communicate to others when necessary
- Strive to build knowledge and skills, sharing expertise with others
- Remain calm and empathetic in situations that can be challenging
- Give and receive feedback and ask for clarification when necessary
- Treat people with respect and consideration
- Approach others in a tactful manner
- Take initiative and perform tasks without being asked
- Use equipment and materials properly
- Observe safety procedures and report potentially unsafe conditions.
- Stand over 2/3 of the time.
- Speak and listen over the telephone and in person over 2/3 of the time.
- Perform repetitive motions of the arms, elbows, wrists, hands and fingers over 2/3 of the time.
- Use hands and fingers to handle, feel or grasp over 2/3 of the time.
- Reach with hands or arms and work on a computer keyboard over 2/3 of the time.
- Walk between 1/3 and 2/3 of the time.
- Lift between 10 and 50 pounds between over 2/3 of the time
- Lift over 50 pounds under 1/3 of the time
- Sit, stoop, kneel, crouch, crawl, climb or balance under 1/3 of the time.
- Push against something, with force, using upper extremities, to thrust forward, downward or outward under 1/3 of the time.
- Pull using upper extremities to exert force to draw, haul or tug objects under 1/3 of the time.
- Smell and taste under 1/3 of the time
- Requires close, distance, color and peripheral vision, close visual acuity and depth perception.
- Exposure to cold temperatures and icy roads while driving between properties.
- Pets and pet dander in and around the pet friendly resort.
- Close quarters between 1/3 and 2/3 of the time.
- Outdoor weather conditions such as sun, ice, snow, wind, dust, rain and humidity under 1/3 of the time.
- Extreme cold, below 32 degrees, for periods of more than 1 hour under 1/3 of the time.
- Moving vehicles under 1/3 of the time.
- Fumes and airborne particles under 1/3 of the time.
- Pets and pet dander in and around the pet friendly resort.
- Moderate noise.
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Barista: Full Time - Breckenridge, United States - Breckenridge Grand Vacations
Description
In 2018, based on anonymous employee feedback, the Denver Post named BGV the top large workplace in Colorado. In 2020, we were again ranked in the top five.In 2023 and 2024 we were recognized by USA Today as a national top workplace BGV is all about Sharing Smiles, including putting smiles on the faces of our employees Learn more about BGV, including our three-decade history of success, here Compensation for this full-time or part-time position is $14.25 plus tips.
The salary offer to the successful candidate will be based on job-related education, training, and experience.The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age.
This position also includes BGV's Total Compensation package.Paid time off including vacation, sick leave, parental leave and paid volunteer time off
Group life insurance
Health, vision and dental insurance plans
Retirement plan
Twice yearly bonus
Employee recruiting bonus
Tuition reimbursement program
Professional development
Employee Wellness programs to support physical and mental health
Sustainability programs to support the health of the planet
BGV's unique FUN benefits including programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV's Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party.
ESSENTIAL DUTIES AND RESPONSIBILITIES include without limitation:
REQUIRED
QUALIFICATIONS:
These qualifications are required to be considered for this position:
QUALIFICATIONS:
To perform this job successfully this position must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
COMPETENCIES / SKILLS /
ATTRIBUTES:
To perform the job successfully an individual should possess the following competencies, skills and attributes: Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard * Maintain expert knowledge and understanding of all computer programs and product knowledge applicable to the position
EXPERIENCE:
High school diploma or general education degree (GED); or one to two years related experience and/or training, or equivalent combination of education and experience.
COMPUTER
EXPERIENCE:
Ability to type by touch, operate a personal computer and accurately record time worked, in the correct department, using the Company time keeping system.
Ability to utilize appropriate programs using a mobile device.Can operate office equipment (copier, fax, scanner, phone, and calculator) and has good understanding of Microsoft Office programs (Outlook, Word, Excel, PowerPoint) with minimum one year use of these programs.
Must be comfortable with search engines and navigating the internet.LANGUAGE ABILITY:
Ability to speak, read, write and interpret in English.
Ability to read and interpret business correspondence, job descriptions, maintenance and operating instructions, procedures, professional journals and periodicals, regulations, routine reports, rules, safety instructions and schedules.
Ability to write business correspondence, instructions, job descriptions, memos, procedures, routine reports and schedules.Ability to speak effectively and present information to guests, owners, other employees of the organization, management, outside vendors and the general public.
Ability to speak effectively before small groups.MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to calculate commissions, discounts, interest, percentages and ratesREASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
The environmental conditions the employee will have exposure to:
