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    Cafe Shift Leader - Madison, United States - COLECTIVO COFFEE ROASTERS

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    Description
    Job Type

    Full-time

    Description


    COLECTIVO COFFEE JOB DESCRIPTION

    Title:
    Caf Shift Leader


    Department:
    Retail


    Reports to:
    Caf Manager


    Status:
    Part Time/Full Time


    Exempt:
    Non-Exempt


    POSITION SUMMARY


    The Caf Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values, under the supervision of the Caf Manager.


    SPECIFIC RESPONSIBILITIES


    • Deliver caf's positive financial results in accordance to budget.
    • Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
    • Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
    • Delegate specific responsibilities using Caf Functional Architecture Model.
    • Ensures the caf's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments.
    • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
    • Perform other duties or projects as assigned.
    Requirements


    EDUCATION/QUALIFICATIONS


    • College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.

    REQUIREMENTS


    • Proficient skill level for POS and computer programs.
    • Knowledge of basic mathematics for business usage.
    • Availability and flexibility for schedule that includes evenings, weekends and holidays.
    • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
    • Ability to see, read and write in English.
    • Completed Colectivo Caf training programs - Register, SB, 300 level bar certification, New Hire Orientation.
    Salary Description

    $15.97 Plus Tips (starting)

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