Office Assistant 2 - New York, United States - SUNY Morrisville

Description

Minimum Qualifications Non-competitive Minimum Qualifications (NY HELPS appointed):
One year of clerical experience.


Competitive Minimum Qualifications (non-NY HELPS appointed):

Promotion:

one year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.

Duties Description Non-supervisory Office Assistant 2 positions perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the program's governing laws, rules, or regulations.

Such laws, rules, or regulations may be subject to frequent change. Incumbents typically handle sensitive applications, requests, or inquiries in which management or executive staff may be contacted or interested.

They process applications or requests that do not meet normal parameters and may require additional research and consultation with higher level staff.

They also perform activities that may require coordination with internal or external parties.

Duties of non-supervisory Office Assistants 2 may include the following:

Design clerical processing procedures.

Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications.

Respond to questions concerning the operation of the unit or program area.
Write responses to correspondence.
Resolve work problems.
Review forms and applications and make appropriate determinations.

Coordinate arrangements for meetings, courses, and other gatherings arrange for rooms, take attendance, and ensure that appropriate materials and equipment are available.