Jobs
>
Orlando

    Associate Patient Care Coordinator - Orlando, United States - Optum

    Optum
    Optum Orlando, United States

    2 weeks ago

    Optum background
    Description

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

    The Associate Patient Care Coordinator is responsible for scheduling all new patient evaluations, follow up appointments, answering phones and mapping routes for home visits.

    This position is not a patient facing role.

    Location: 6545 Corporate Centre Blvd Suite 240, Orlando FL 32822

    Schedule: Monday-Friday: 8am-5pm.

    Primary Responsibilities:

    • Provide telephonic patient outreach and patient experience calls
    • Coordinates patient care as directed by physicians, company standards and policies
    • Supports and follows Standard Delegation of Orders (SDO)
    • Schedules all new patient evaluations for Palliative Care. Schedules all follow up appointments for Palliative Care Physicians, RN's and LVN's
    • Responsible for mapping patient home visit driving routes for Palliative providers using a web-based application (Google maps, Map Quest, etc.)
    • Building referrals in EMR systems
    • Updates and maintains master list of Palliative/Bridges Patients for reports
    • Updates and maintains SharePoint with all patient changes
    • Answer phones, resolves call or routes to appropriate contact
    • Manages medical records (maintains, files/scans, prepares for schedule)
    • Ensures all correspondence is scanned and/or filed in timely manner
    • Processes requests for medical records release and maintains appropriate logs, etc
    • Ability to work independently
    • Performs all other related duties as assigned

    What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

    • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    • 401(k) Savings Plan, Employee Stock Purchase Plan
    • Education Reimbursement
    • Employee Discounts
    • Employee Assistance Program
    • Employee Referral Bonus Program
    • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
    • More information can be downloaded at:

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    • High School Diploma/GED (or higher) OR 4+ years of customer service experience
    • 1+ years of customer service experience with strong communication skills both in person and via phone and data entry experience
    • 1+ year of experience / working knowledge of medical office procedures and medical terminology
    • Intermediate level of proficiency with Microsoft Office applications to include Excel, Word, and Outlook

    Preferred Qualification:

    • Experience in a physician's office, clinical or hospital setting
    • Experience with navigating Internet tools such as Google Map and Map Quest
    • Working knowledge of EMR and/or TruCare
    • Bilingual (English/Spanish) language proficiency
    • Previous experience working in a call center type environment

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #Red

  • Kinro Care

    Virtual Rehab Care Coordinator

    1 day ago

    Kinro Care Orlando, United States

    **Job Description Virtual Rehab Care Coordinator** · Physical Medicine and Rehabilitation practice, specializing in post-acute rehab care, that is seeking a highly skilled and motivated Virtual Rehab Care coordinator to join our team. This is an excellent opportunity to be part o ...

  • PRIMARY CARE OF CENTRAL FLORIDA INC

    care coordinator

    1 week ago

    PRIMARY CARE OF CENTRAL FLORIDA INC Orlando, United States

    Job Description · Job DescriptionOur company was founded in 2005 and serves the Central Florida population. We are a large practice with over 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in ...

  • Compassion Pediatrics LLC

    Care Coordinator

    1 week ago

    Compassion Pediatrics LLC Orlando, United States

    Job Description · Job DescriptionWe are seeking a Care Coordinator to become a part of our team You will coordinate medical and health services in hospitals, clinics or similar organizations. · Responsibilities: · Oversee medical and health service activities and personnel · Plan ...

  • UnitedHealth Group

    Care Coordinator

    1 week ago

    UnitedHealth Group Orlando, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...

  • Nemours Foundation

    Cardiac Care Coordinator

    1 week ago

    Nemours Foundation Orlando, United States

    Nemours is seeking a Cardiac Center High Risk Nurse (RN) Coordinator, (Full-Time), to join our Nemours Children's Hospital team in Downtown Orlando, Florida. · The Cardiac Center High Risk Clinic Nurse Coordinator is responsible for specialized nursing practice related to care of ...

  • Charter Research

    Patient Care Coordinator

    1 week ago

    Charter Research Orlando, United States

    Patient Care Coordinator · Orlando · COMPANY DESCRIPTION · Charter Research is a highly experienced and quickly growing clinical research company, based in The Villages and Orlando, FL that is looking to add to our team to help us fulfill our mission of discovering future medicin ...

  • UnitedHealth Group

    Care/Referral Coordinator

    1 week ago

    UnitedHealth Group Orlando, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • JCMD MEDICAL SERVICES INC

    Patient Care Coordinator

    1 week ago

    JCMD MEDICAL SERVICES INC Orlando, United States

    Benefits: · 401(k) matching · Bonus based on performance · Competitive salary · Employee discounts · Health insurance · Florida Center for Hormones & Wellness is looking for a bright, fun, and energetic person to support patients on their personal journey to achieving overall wel ...

  • CHARTER RESEARCH

    Patient Care Coordinator

    1 week ago

    CHARTER RESEARCH Orlando, United States

    Job Description · Job DescriptionCOMPANY DESCRIPTION · Charter Research is a highly experienced and quickly growing clinical research company, based in The Villages and Orlando, FL that is looking to add to our team to help us fulfill our mission of discovering future medicines. ...

  • Charter Research

    Patient Care Coordinator

    1 week ago

    Charter Research Orlando, United States

    Patient Care Coordinator · Orlando · COMPANY DESCRIPTION · Charter Research is a highly experienced and quickly growing clinical research company, based in TheVillages and Orlando, FL that is looking to add to our team to help us fulfill our mission of discovering future medicine ...

  • JCMD MEDICAL SERVICES INC

    Patient Care Coordinator

    5 days ago

    JCMD MEDICAL SERVICES INC Orlando, United States

    Job Description · Job Description Florida Center for Hormones & Wellness is looking for a bright, fun, and energetic person to support patients on their personal journey to achieving overall wellness. We are a very exciting, fun, and interesting practice focused on overall wellb ...

  • JCMD MEDICAL SERVICES INC

    Patient Care Coordinator

    1 week ago

    JCMD MEDICAL SERVICES INC Orlando, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Employee discounts · Health insurance · Florida Center for Hormones & Wellness is looking for a bright, fun, and energetic person to support patients on their personal jo ...

  • Charter Research

    Patient Care Coordinator

    1 week ago

    Charter Research Orlando, United States

    Patient Care Coordinator · Orlando · COMPANY DESCRIPTION · Charter Research is a highly experienced and quickly growing clinical research company, based in TheVillages and Orlando, FL that is looking to add to our team to help us fulfill our mission of discovering future medic ...

  • Pet Alliance Inc

    Foster Care Coordinator

    3 days ago

    Pet Alliance Inc Orlando, United States

    Job Type · Full-time · Description · JOB SUMMARY · The Foster Care Coordinator serves as the primary contact for foster volunteers, ensuring effective communication, and delivering excellent customer service. Responsibilities include matching animals with suitable foster volun ...

  • UnitedHealth Group

    care/referral coordinator

    1 week ago

    UnitedHealth Group Orlando, FL , USA, United States

    **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to f ...

  • ChenMed

    Care Coordinator/ Referrals

    2 days ago

    ChenMed Orlando, United States Paid Work

    We're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...

  • Coleman Worldwide Moving

    Customer Care Coordinator

    1 week ago

    Coleman Worldwide Moving Orlando, United States

    The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation fo ...

  • AdventHealth Medical Group Central FL

    Patient Care Coordinator

    3 weeks ago

    AdventHealth Medical Group Central FL Orlando, United States

    All the benefits and perks you need for you and your family: · Paid Days Off from Day One · Career Development · Whole Person Wellbeing Resources · Pet Insurance* · Our promise to you: · Joining AdventHealth is about being part of something bigger. Its about belonging to a comm ...

  • AdventHealth

    Patient Care Coordinator

    2 weeks ago

    AdventHealth Orlando, United States Paid Work

    All the benefits and perks you need for you and your family: · Paid Days Off from Day One · Career Development · Whole Person Wellbeing Resources · Pet Insurance* · Our promise to you: · Joining AdventHealth is about being part of something bigger. It's about belonging to a c ...

  • Coleman Worldwide Moving

    Customer Care Coordinator

    1 day ago

    Coleman Worldwide Moving Orlando, United States

    The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation fo ...