No more applications are being accepted for this job
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
NEW JOB OPENING DISPATCHER IN St Rose, LA, USA - Lafayette, United States - Rose International
Description
Job Description
Principal Responsibilities:
• Ability to prioritize calls and leverage appropriate workforce.
• Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs.
• Verify receipt of call by technician.
• Respond to customer difficulties with billing and service.
• Communicate work orders, messages, or information to or from supervisors, or technicians.
• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Assign a technician working in the area and work order or purchase order number.
• Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work.
• Respond and review calls taken by call center.
• Obtain COD information and notify credit to send an application for credit approval to new customers
• Additional responsibilities as assigned.
Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/