Customer Care Specialist - Freehold Township - Clear Captions

    Clear Captions
    Clear Captions Freehold Township

    1 day ago

    Description

    Customer Care Specialist

    As a Customer Care Specialist at Clear Captions, you will play a key role in delivering exceptional customer experiences.

    • Respond to and manage inbound customer inquiries with professionalism and empathy.
    • Work closely with Clear Captions customers to provide feature training related to products and services, ensuring they get the most out of our solutions.
    • Meet weekly/monthly metrics related to service level, performance, and customer satisfaction through consistent effort and teamwork.


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