Manager, Assessment - Salt Lake City

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career. · Driven by a mission to expand access to higher educatio ...

Job description

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Management_Executive 608Pay Range: $101, $181,800.00

Job Description

Provides leadership for the design, evaluation, and continuous improvement of assessments to ensure validity, reliability, fairness, and alignment with institutional goals. This role leads a team of assessment strategists and psychometricians, driving the development and implementation of innovative assessment strategies that support student success and academic program integrity. This position partners with academic and institutional leaders to establish key performance metrics, ensure compliance with accreditation and regulatory standards, and provide actionable insights from assessment and psychometric data. The role requires balancing strategic vision with operational excellence to deliver high-quality, scalable, and data-driven assessment solutions.

Provides leadership for the design, evaluation, and continuous improvement of assessments to ensure validity, reliability, fairness, and alignment with institutional goals. This role leads a team of assessment strategists and psychometricians, driving the development and implementation of innovative assessment strategies that support student success and academic program integrity. This position partners with academic and institutional leaders to establish key performance metrics, ensure compliance with accreditation and regulatory standards, and provide actionable insights from assessment and psychometric data. The role requires balancing strategic vision with operational excellence to deliver high-quality, scalable, and data-driven assessment solutions.

Location: This position will be located in our Salt Lake City, Utah office and would require you to work a hybrid schedule in the office 4 days a week with one day remote.

Primary Responsibilities

• Leads and supervises a team of assessment strategists and psychometricians, including hiring, training, developing, coaching, mentoring, and managing performance.
• Establishes the vision, strategy, and goals for assessment quality, innovation, and psychometric rigor across academic programs.
• Ensures all assessments are valid, reliable, fair, and aligned with competency frameworks, accreditation standards, and institutional goals.
• Oversees the application of psychometric methods, including test design, calibration, equating, scaling, and statistical analysis of assessment data.
• Partners with academic and institutional leaders to define program-level and institution-wide success metrics for assessment.
• Ensures assessment strategies, instruments, and policies comply with accreditation, regulatory, and professional standards.
• Collaborates with curriculum, product, and faculty teams to align assessment strategies with program learning outcomes.
• Uses assessment data and psychometric evidence to identify trends, evaluate program effectiveness, and recommend improvements.
• Provides reports, presentations, and recommendations to leadership based on analysis of assessment performance, validity studies, and quality audits.
• Monitors project timelines, resources, and budgets to ensure deliverables are completed on time and within scope.
• Fosters a culture of continuous improvement, leveraging research, AI, and emerging technologies to advance assessment practices.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Demonstrated leadership experience managing technical and strategic teams in assessment and psychometrics.
• Strong expertise in assessment strategy, validity frameworks, and psychometric methods (IRT, CTT, equating, scaling, DIF analysis, etc.).
• Ability to manage projects and teams in a complex, matrixed organization with competing priorities.
• Excellent data analysis and interpretation skills, with the ability to translate complex psychometric findings into actionable recommendations.
• Strong communication skills, with the ability to present technical content to diverse audiences including leadership, faculty, and external partners.
• Experience applying assessment strategies in competency-based, online, or higher education environments.
• Ability to coach and develop team members while fostering innovation and collaboration.
• Sound judgment, problem-solving, and decision-making skills in a dynamic environment.
• Knowledge of accreditation standards, accessibility requirements, and assessment best practices in higher education.

Education

• Bachelor's degree in Psychometrics, Educational Measurement, Educational Psychology, Assessment, or a related field.

Experience

• Five (5) years of experience in assessment development, psychometrics, or educational measurement, including at least two years in a supervisory or team leadership role.
• Proven track record managing both strategic and technical aspects of assessment design, validation, and evaluation

Preferred Experience    

• Experience in competency-based, online, or large-scale assessment environments.
• Demonstrated experience implementing innovative assessment models and technologies.
• Demonstrated success in stabilizing and structuring complex or ambiguous initiative.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

#LI-TG1

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.