- Provide effective leadership and guidance to the staff, while fostering a positive and high-performing team culture.
- Recruit, train, and develop a skilled and motivated team, ensuring they have the knowledge and tools necessary to succeed.
- Set performance goals and objectives for the team, manage key performance indicators (KPIs), and provide ongoing coaching and feedback to ensure goals are met.
- Develop and execute strategic plans to increase sales revenue and market share, that align with the company's goals and objectives.
- Monitor market trends, analyze competition, and identify opportunities for growth and expansion.
- Foster relationships with key customers, build a loyal customer base, and ensure exceptional customer service at all touchpoints.
- Oversee the financial operations, which includes budgeting, forecasting, and cost control measures, to ensure profitability and financial stability for the dealership.
- Analyze financial reports and metrics to make informed business decisions and take corrective actions when necessary.
- Manage inventory levels, monitor product mix, and ensure efficient utilization of resources.
- Ensure smooth day-to-day operations of the dealership, including sales, service, parts, accessories and motor clothes departments.
- Implement and enforce dealership policies, procedures, and operational standards in compliance with company guidelines and industry regulations.
- Maintain a safe and organized working environment, prioritizing the well-being of employees and customers.
- Collaborate with the marketing team to develop and execute effective marketing strategies and promotional campaigns.
- Drive brand awareness and maintain a strong online and offline presence through digital marketing, social media, events, and community involvement.
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience as a General Manager or in a senior leadership role within the retail, restaurant, or other related industry.
- Excellent leadership and team management skills.
- Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with customers, employees, and stakeholders.
- Financial acumen and the ability to analyze financial data.
- Results-oriented mindset with a track record of achieving sales targets and driving business growth.
- Valid driver's license.
- Health, Dental, Vision, Life Insurance and MORE...
- 401k Plan with company match.
- Paid Time Off.
- Business casual dress code.
- A fun environment
- We welcome all to come as they are
- We believe life is best lived on two wheels
- We walk in the boots of those we serve
- We find our strength in unity
- We fight the good fight always
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General Manager - Des Plaines, United States - Windy City Harley Davidson
Description
Windy City Motorcycle Company (Harley-Davidson)Chicagoland, IL
About Us:
The Windy City Motorcycle Company (WCMC) is a veteran-owned company that operates as more than just a motorcycle retailer. We are a team of riders - catering to other riders. As one of the largest motorcycle retailers in the industry, WCMC is setting the standard and shaping the future of motorcycle retail experience. Our teams are fueled by their passion for fulfilling dreams of riding two-wheeled and three-wheeled vehicles, making each day at work an exciting new adventure. If you share our passion for motorcycles, join us by rolling on the throttle
Job Summary
Are you an experienced General Manager or leader looking to take it to the next level? Windy City-Fox Motorsports, is looking for a General Manager for our Harley-Davidson/Metric Bike dealership located in the Chicagoland area. As a company founded by riders for riders, we are dedicated to setting the new retail standard in the motorcycle industry
As the General Manager of one of our Harley-Davidson dealerships, your leadership experience and passion for motorcycles will drive the success of our dealership, and in this role, you will be responsible for overseeing and leading operations, fostering exceptional customer experiences, and upholding the high standards of the Harley-Davidson brand.
Responsibilities:
1. Leadership and Team Management:
