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    Veterinary Assistant - Cleveland, United States - PETCO ANIMAL SUPPLIES STORES INC

    PETCO ANIMAL SUPPLIES STORES INC
    PETCO ANIMAL SUPPLIES STORES INC Cleveland, United States

    4 weeks ago

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    Description


    Create a healthier, brighter future for pets, pet parents and people If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

    Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

    We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners.

    We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.


    Position Purpose:

    The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners.

    The Veterinary Assistant represents the mission and values to all clients.

    Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

    All hospital staff are responsible for performing their duties in a way that creates an environment in which:
    The patient's needs always come first.

    Every team member understands that they have the power to do what it takes to create an exceptional customer experience.

    contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization.

    Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

    Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record.

    Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.

    Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.

    Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.

    Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records. Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients.

    Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.

    Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.

    Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.

    Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

    Other Duties and Responsibilities Perform additional dut
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