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    General Manager/Sales Manager Car Wash - Fargo, United States - Christianson Companies, Inc.

    Christianson Companies, Inc.
    Christianson Companies, Inc. Fargo, United States

    1 week ago

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    Description

    Job Description

    Job Description

    SITE GENERAL MANAGER - TOMMY EXPRESS CAR WASH

    Job Summary:

    Site General Manager oversees and manages the overall operation of the business, including, but not limited to the following: sales, scheduling, car wash quality, guest service and internal human resources (You must maintain a strong team work enviroment.)

    DUTIES AND RESPONSIBILITIES:

    • Protect the interests of the Company and profitably grow the business.
    • Ensure that all Company policies are communicated, implemented, followed and enforced.
    • On average, spend 50% of work time leading in the flight deck or in guest interations.
    • Work on-site two weekend days per month.
    • Lead bi-weekly meeting with Assitant General Manager (AGM), shift leads, and sales associates. This meeting will include a review of issues and opportunites such as scheduled events, service changes, maintencance issues, staff issues, promotions and similar.
    • Provide specialized leadership, training and support to every team member.
    • Communicate daily with every AGM & Shift Lead via phone or in person.
    • Accurately track and handle invoices for payment, where applicable.
    • Ensure that all personnel-related paperwork is completed timely and accurateley, kept locked, current and compliant.
    • Implement and perform directives communicated by senior management or ownership in a timely and professional manner.
    • Ensure that the work schedule is properly made and appropriate for projected sales.
    • Keep team members on task with clear, written measurable goals and duties.
    • Properly handle disciplinary and human resources issues.
    • Work to identify and develop Team Members for future consideration as Leaders.
    • Ensure a safe, secure, clean and will maintained business operation.
    • Investigate and handle all Member/Guest related complaints, issues and insrure top notch Member/Guest service in all operations - through all leaders and team memebers.
    • Perform all POS and computer related systems tasks.
    • Take the leading role as an "ambassador of the company" in the community.
    • Maintaine Site, Grounds and Car Wash.
    • Update checklists, inventory and reports as needed.
    • Implement and Enforce policies, procedure and the handbook to all Team Members.
    • Any additional talks that pertain to benefitting the company and taking care of the Member/Guests.
    #hc119560
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