- System requirements, testing and validation: The Technical Lead has the ability to assist with writing requirements, conducts thorough testing and validation of the billing & administration system to ensure its accuracy and effectiveness. They perform system integration testing, user acceptance testing, and data validation to identify any issues and resolve them before implementation.
- Process improvement: The Technical Lead identifies opportunities to improve the billing & administration process and streamline operations through system enhancements or process changes. They analyze system workflows, collaborate with stakeholders, and recommend and implement improvements to increase efficiency and accuracy.
- User training and support: The Technical Lead provides training and support to system users, including Premium & Billing, Account & Client services, and other relevant stakeholders. They develop training materials, conduct training sessions, and provide ongoing support to ensure users can effectively utilize the system and resolve any user-related issues.
- Developing and implementing Billing & administrative procedures: The Technical Lead is responsible for developing and implementing Billing & administrative procedures, policies & SOP's. This may involve working with the finance team to establish best practices and improve billing processes.
- Seeking to enhance our billing & administration handling capabilities to meet current and future strategic business needs with new products, distribution channels, policy administration/billing systems and strategic partnerships.
- Demonstrate creative thinking and solutions to differentiate the Chubb Workplace Benefits brand and deliver a differentiated customer billing experience.
- Maintain current knowledge of client needs, service models, and insurance industry trends and represent CWB as subject matter expert for Premium & Billing and/or Account & Client Management projects and initiatives.
- Collaboration with stakeholders: The Technical Lead collaborates with various stakeholders, including IT, finance, sales, and customer service teams, to understand their billing & administration system requirements and provide support and assistance as needed. They participate in cross-functional meetings and communicate system updates or changes to stakeholders.
- Effectively evaluate customer journeys and interactions to continuously improve the end-to-end processes.
- Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues, and situation.
- Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
- Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
- Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
- Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
- Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues, and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb."
- 5+ years proven experience in billing & administration systems or a similar role.
- In-depth knowledge of billing systems and relevant technologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to handle and analyze complex data.
- Experience working with cross-functional teams and stakeholders.
- History of continuous process improvement and proactive ownership of workflows
- Ability to work independently and manage competing priorities.
- Bachelor's degree or equivalent work experience
- 2+ years project management experience
- Background in group insurance billing practices required.
- Strong skills using Microsoft Office suite of products.
- Business Analyst/requirements writing experience required.
- Health insurance
- Dental insurance
- Tuition reimbursement
- A company-match 401(k) plan
- Disability insurance
- Life insurance
- Employee referral bonuses
-
Technical Lead
1 week ago
Komatsu Chicago, United StatesJob Overview We have a newly created opportunity for a technical lead to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O'Hare). As a Technical Lead specializing in Digital Experience (DX) Platfo ...
-
Technical Lead
2 weeks ago
CHUBB Chicago, United States Regular - Full timeJOB SUMMARY · The Technical Lead for Chubb Workplace Benefits will report to the AVP Account & Client Administration and will play an important role in the development and execution of the Account, Client and Billing service model for Chubb Workplace Benefits. This position wil ...
-
Technical Lead
1 week ago
The Hartford Chicago, United States Full timeDescription · : Hands-on experience with Java and J2EE technologies, such as, Java Web Services, JMS, JSP, XML, JSON, JDBC etc. · Experience with Web Services (SOAP and Rest). · •Writing and using scalable and secure API's · •Amazon Web Services usage includes but not limited ...
-
Technical Lead
1 week ago
KOMATSU AMERICA Chicago, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Technical Lead · Location: · Chicago, IL, US, 60631 · Milwaukee, WI, US, · Onsite or Remote: · Komatsu is an indispensable partner to the construction, mining, forestry, forklift, an ...
-
Technical Lead
1 week ago
Steneral Consulting Chicago, United StatesChicago (local ), IL 3 days in office · Northern Trust Bank · Linkedin,Visa /DL. · Top Sills · DRBC in-depth knowledge · DRBC planning for multiple apps · Communication · Network background. · Infosec tools knowledge · BCDR Certifications · Managed DR plans for infosec applic ...
-
Technical Lead
1 week ago
Chubb Chicago, United StatesJOB DESCRIPTION · JOB SUMMARY · The Technical Lead for Chubb Workplace Benefits will report to the AVP Account & Client Administration and will play an important role in the development and execution of the Account, Client and Billing service model for Chubb Workplace Benefits. ...
-
Technical Lead
1 week ago
Dover Corporation Chicago, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Technical Lead · Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplie ...
-
Technical Lead
1 week ago
Photon Chicago, United StatesJob Description · Technical Lead -.Net · Primary Skills · Design and implement a solution for building REST Based Microservices · Translate Business Requirements into appropriate Microservices and Integration model. · Build security models around the Microservices with approp ...
-
Technical Lead
1 week ago
Sogeti Chicago, United StatesSogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world ...
-
Technical lead
5 days ago
Omni Inclusive Chicago, United StatesMandatory: AWS MLOps (Primary) Data Science Machine Learning, Python · Mandatory Skills: · DataIKU MLOps (Primary) · Data Science · Machine Learning · Python · DatatIKU MLOps certification. · Detailed JD: · Bachelor's degree in engineering, computer science, mathematics, ...
-
Technical lead
1 week ago
eTeam Chicago, United StatesAWS MLOps (Primary) Data Science Machine Learning, Python · Mandatory Skills: · AWS MLOps (Primary) · Data Science Machine Learning · Python · AWS Machine Learning certification · Detailed JD: · Bachelor's degree in engineering, computer science, mathematics, or related fie ...
-
Technical Lead
1 week ago
Capgemini Chicago, United StatesSogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world ...
-
Lead Technical Artist
2 weeks ago
Zynga Chicago, United StatesAVAILABLE POSITIONS Lead Technical Artist – Harry Potter · Careers Category: Art & Animation · Careers location: Austin, TX; Bay Area, CA; Carlsbad, CA; Chicago, IL; Eugene, OR; Toronto, Canada · Connected Worker Type: Connected · R_112476 · Position Overview · Zynga is looking ...
-
NET Technical Lead
3 weeks ago
PeerSource Chicago, United StatesPeerSource is currently recruiting for a .NET Technical Lead on a Direct Hire basis. This position is hybrid based out of Orlando FL, Chicago IL, Kansas City MO, Des Moines IA, or Birmingham AL. · Summary · We seek an experienced Technical Lead to oversee the creation of high-eff ...
-
ServiceNow Technical Lead
3 weeks ago
Apex Systems Chicago, United StatesServiceNow Technical Lead (no C2C/1099) · Duration: permanent, direct hire · Location: hybrid onsite in Chicago, IL; candidate expected to be local · Apex Systems is supporting a financial services client in their ServiceNow implementation. The ServiceNow Technical Lead is ultima ...
-
Senior Technical Lead
2 weeks ago
ALOIS Solutions Chicago, United StatesRole & Responsibilities Overview: · Expected to work in close collaboration with the End Client team and our client team on establishing relationship with stakeholders, identify new opportunities, areas of growth · Develop long-lasting, trusted advisor relationships with clients ...
-
Sr Technical Lead
3 days ago
United Airlines Chicago, United States Full timeDescription · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It ...
-
SRE Technical Lead
3 weeks ago
Cognizant Careers Downtown Chicago, United States Permanent, Full timeSRE Technical Lead · Cognizant's Digital Engineering practice is seeking a highly qualified Lead with experience in SRE, developing and building hard-working, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Ou ...
-
Sr Technical Lead
2 days ago
United Airlines Chicago, United StatesTheres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as ...
-
Workday Technical Lead
6 days ago
Huron Consulting Group Chicago, United StatesThe Opportunity · Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural tra ...
Technical Lead - Chicago, United States - Chubb
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job DescriptionJOB SUMMARY
The Technical Lead for Chubb Workplace Benefits will report to the AVP Account & Client Administration and will play an important role in the development and execution of the Account, Client and Billing service model for Chubb Workplace Benefits. This position will collaborate with internal and external partners (IT, Sales, Underwriting, Actuarial, Operations leadership and service providers) to enable full execution of a billing strategy that is Simple, Consistent, Proactive and Responsive. The Technical Lead is responsible for analyzing and optimizing the billing and administration processes and systems within the department. They ensure that the billing and systems are efficient, accurate, and aligned with department objectives.
General responsibilities will also focus on advancing quality assurance, monitoring of manual and automated process outcomes. Strong consultative approach and collaboration mindset across business units will be essential.
RESPONSIBILITIES
SKILLS
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Connect with us on Twitter, Facebook, LinkedIn, and Instagram
#combined