- Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts.
- Documents all internal and external communications to ensure proper transmission of customer interactions.
- Assesses the critical information within a customers' account to determine the best course of action while retaining the customer.
- Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances.
- Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns.
- Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.
- Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences.
- Acts as a liaison between customers and other departments within the organization to mitigate credit risk.
- Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
-
Accounts Receivable Specialist
2 weeks ago
Casella Waste Systems, Inc. Rutland, United StatesThe Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. · Imple ...
-
Accounts Receivable Specialist
2 weeks ago
Casella Waste Systems Inc. Rutland, United States## Position Summary · The Accounts Receivable Specialistprovides excellent customer service associated with the accounts receivable functions while building consumerrelationships and securingpayment,creatingpositive pay habits, and assistingcustomers with billing and service inqu ...
-
Senior Accounts Receivable Specialist
3 weeks ago
Batteries Plus Hartland, United StatesJob Description · Job DescriptionThe Accounts Receivable Specialist, Sr will assist in ensuring that the company receives payment for goods and services offered to clients. The Accounts Receivable Specialist, Sr prepares, records, verifies, analyzes and reports accounts receivabl ...
-
Billing Specialist
2 weeks ago
Casella Waste Systems, Inc Rutland, United States Regular Full timePosition Summary · The Billing Specialist performs a variety of routine and non-routine simple to moderately complex billing functions to ensure proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activitie ...
-
Travel Nurse
1 day ago
Triage Rutland, United StatesTriage is seeking an experienced Hospice Registered Nurse for an exciting Travel Nursing job in Rutland, VT. Shift: Inquire Start Date: 07/01/2024 Duration: 13 weeks Pay: $ / Week Travel Hospice RN | Rutland, VT · Travel Long Term Care: Hospice & Palliative Care Rutland · Locati ...
-
Insurance Product Developer
3 weeks ago
Diedre Moire Corp. Rutland, United StatesProduct Development - Commercial Insurance - Rutland City, VT · Insurance Product Analyst Developer Specialist Commercial Lines Insurance Product Design Market Analysis Underwriting KPI Development Policies Forms Rates Rules Program Strategies CPCU _ . · REMOTE WORK FROM HOME AVA ...
-
Travel Nurse RN
4 days ago
ARMStaffing Rutland, United States Full timeARMStaffing is looking for RN - MedSurg in Rutland, Vermont · Shift: 12 Hour Night, 19:00:00-07:00:00, · Unit Details: MEDICAL ONCOLOGY UNIT · At ARMStaffing we take care of our nurses We offer:Health & Retirement Benefits · Day-1 access to extensive benefits including Medical, ...
-
Travel Registered Nurse
3 days ago
ARMStaffing Rutland, United States Full timeARMStaffing is looking for RN - Rehab in Barre, Vermont · Shift: 8 Hour Day, 07:00:00-15:00:00, 8.00-5 · Unit Details: Berlin Health · At ARMStaffing we take care of our nurses We offer:Health & Retirement Benefits · Day-1 access to extensive benefits including Medical, Vision, D ...
-
Travel Nurse RN
2 days ago
ARMStaffing Rutland, United States Full timeARMStaffing is looking for RN - Hospice in Rutland, Vermont · Shift: 8 Hour Day, 07:00:00-15:00:00, 8.00-5 · Unit Details: Hospice RN · At ARMStaffing we take care of our nurses We offer:Health & Retirement Benefits · Day-1 access to extensive benefits including Medical, Vision, ...
-
Travel Radiology Technologist
4 days ago
ARMStaffing Rutland, VT, United StatesARMStaffing is seeking a travel Radiology Technologist for a travel job in Rutland, Vermont. · Job Description & Requirements · Specialty: Radiology Technologist · Discipline: Allied Health Professional · Start Date: 07/01/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ...
-
Travel Nurse RN
1 week ago
ARMStaffing Rutland, VT, United StatesARMStaffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Rutland, Vermont. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Jackson Therapy Rutland, United StatesJackson Therapy Partners is seeking a travel Skilled Nursing Facility Physical Therapy Assistant for a travel job in Rutland, Vermont. · Job Description & Requirements · Specialty: Physical Therapy Assistant · Discipline: Therapy · Duration: 13 weeks · Employment Type: Trave ...
-
Travel Nurse RN
4 days ago
ARMStaffing Rutland, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Med Surg for a travel nursing job in Rutland, Vermont. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Start Date: 07/01/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Emp ...
-
Travel Nurse RN
2 days ago
ARMStaffing Rutland, United StatesJob Description · ARMStaffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Rutland, Vermont. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: 07/01/2024 · Duration: 13 weeks · 36 hours per we ...
-
Material Control Specialist
3 weeks ago
Rutland Economic Development Corporation Rutland, United StatesJoin a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers r ...
-
Travel Nurse RN
3 days ago
ARMStaffing Rutland, VT, United StatesARMStaffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Rutland, Vermont. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: 07/01/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Travel LPN
2 weeks ago
Leaderstat - Post Acute Rutland, VT, United StatesLeaderstat - Post Acute is seeking a LPN / LVN for a travel job in Rutland, Vermont. · Job Description & Requirements · Specialty: LPN / LVN · Discipline: LPN / LVN · Start Date: ASAP · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: Travel · Estimated ...
-
Travel Nurse RN
4 days ago
ARMStaffing Rutland, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Wound Care for a travel nursing job in Rutland, Vermont. · Job Description & RequirementsSpecialty: Wound Care · Discipline: RN · Start Date: 07/01/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hours, days · Em ...
-
Travel Nurse RN
4 days ago
ARMStaffing Rutland, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Behavioral Health for a travel nursing job in Rutland, Vermont. · Job Description & RequirementsSpecialty: Behavioral Health · Discipline: RN · Start Date: 07/01/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 h ...
-
Travel Nurse RN
3 days ago
ARMStaffing Rutland, United StatesJob Description · ARMStaffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Rutland, Vermont. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: 06/30/2024 · Duration: 13 weeks · 36 hours per we ...
Accounts Receivable Specialist - Rutland, United States - Cassella Waste Systems, Inc.
Description
Position Summary
The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries.
Entry Level:
Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience.
Intermediate Level:
Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms.
Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience.
Senior Level:
Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division.
Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5, Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts.Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field.
Education, Experience & Qualifications
The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US.
A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired.
A bachelor's degree in an accounting or finance related field and customer service experience is preferred.
Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required.
Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
