Client Experience

Only for registered members United States

4 weeks ago

Default job background
$5 - $8 (USD) per hour

Job summary

The Client Experience & Operations Concierge plays a critical role in ensuring a seamless high-touch client journey within OWN IT.


Responsibilities

  • New Client Support: client onboarding including managing Google Sheets product ordering HubSpot integration and payments communicating directly with clients regarding the client journey and processes;
  • Existing Client Support: managing client journey product ordering coordinating with Health Coaches and Medical Advisors responding to client inquiries conversion and payment links for continuing programs;
  • Managing relationships with partners & vendors including providing feedback;

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