- Act as primary liaison between company and all customers
- Understand and stay current to carry out customer expectations including process data, material certification, documentation, and other requirements as specified
- Maintain effective communication and coordination with all internal customers, plant management and associates; Maintain positive employee relations; Listen to issues and concerns and respond in a timely manner
- Oversee and direct Quality employees in safe, quality-minded and productive manner with a sense of urgency to attain production priorities as scheduled
- Direct Quality Assurance staff to effectively monitor production quality performance
- Establish procedures and develop quality assurance programs
- Actively participate and lead efforts towards using Total Quality Management tools such as Team Oriented Problem Solving, SPC, QS-9000 / TS 16949
- Maintain effective communication and coordinate with all external customers and suppliers
- Conduct vendor quality system surveys and assist in vendor selection; Maintain positive vendor relations and assist vendors to consistently and reliably meet company quality requirements
- Establish, achieve and improve quality and safety goals
- Support new program launches
- Provide motivation and results-oriented environment
- Review all major department projects from start to finish and insure proper techniques are being used
- Interface with Quality vendors to insure purchase of proper materials
- Report on status of departmental projects as required
- Complete correspondence, forms and reports in Word, Excel, Access and other required programs
- Handle confidential information on a regular basis
- Conduct performance evaluations of assigned staff as specified by company goals
- Ensure all employee documentation is maintained
- Encourage safety and housekeeping practices and lead by example
- Promote and facilitate Open Door Process without reprisal, effective communication and Fair Treatment
- Participate in Continual Improvement activities
- Adhere to customer requirements, Business Operating System and company policies
- Able to demonstrate understanding of how job performance affects product quality and customer satisfaction
- Able to work well with others; build and maintain positive employee relations
- Able to prepare, read and interpret written reports, instructions, procedures and guidelines
- Able to effectively present information and respond to questions from management, employees, suppliers and customers
- Able to read and interpret blueprints, schematics, sketches and engineering data
- Able to manage and schedule multiple priorities and meet deadlines
- Able to work flexible and additional hours
- Able to use computer and software as required
- Able to work under the pressure of meeting schedules, personnel issues, department deadlines, and multiple priorities
- Must have excellent human management skills, be decisive and always set a good example
- Excellent verbal and written communication skills
- Excellent quality procedure skills
- Minimum Associate Degree
- Minimum 5 years of quality management experience in a high volume automotive manufacturing
- Strong knowledge of automotive customer requirements
- Knowledge of Quality processes and procedures to include SPC, GD&T, VE, APQP, PPAP, DOE, etc.......
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Perrysburg, Ohio, United States1 day ago
Quality Assurance Manager - Perrysburg - Integrated Talent Strategies (ITS)
Description
Integrated Talent Strategies (ITS) is seeking a Quality Manager for a leading automotive supplier(manufacturer) in NW Ohio.
Responsibilities;
The Quality Manager will provide quality support to all other departments to ensure customer satisfaction, schedules, and projects are completed timely. Overall management of the Quality Department; responsible and accountable for all three shifts of Quality Assurance activities. Provide supervision in a safe and productive manner to achieve departmental and company goals.
Qualifications;
Education and Experience;
About Integrated Talent Strategies (ITS);
ITS is an international recruiting and staffing firm specializing in Skilled Trades, Engineering, Technical, and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.
Our clients include some of the largest and most respected manufacturing, architectural, and engineering companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades.
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