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- Provide Tier 1 and Tier 2 support to Model Z staff.
- Assist in troubleshooting hardware, software, and network issues as needed.
- Offer support for end-users via phone or in-person.
- Install, configure, and update software and hardware as required.
- Perform routine maintenance on IT systems and equipment.
- Assist with backups, updates, and patches for systems and applications.
- Help monitor and maintain network systems, including Wi-Fi and LAN.
- Collaborate on network troubleshooting and optimization tasks.
- Support IT team members with ongoing projects, such as system upgrades or new technology rollouts.
- Participate in research and testing for new software and technologies.
- Create and maintain IT documentation, including user guides and troubleshooting procedures.
- Update asset management records and system logs.
- Currently pursuing a degree in Information Technology, Computer Science, or a related field.
- Basic understanding of operating systems (Windows, macOS, Linux).
- Good knowledge in MS365 applications (Outlook, Teams, Excel, Word, SharePoint).
- Familiarity with networking concepts (IP, DNS, DHCP).
- Familiarity with IT ticketing systems and tools.
- Exceptional interpersonal, verbal, and written communication skills; excellent follow through.
- Ability to work independently and effectively in a fast-paced, demanding environment.
- Ability to collaborate with others and utilize knowledge and resources to identify quality solutions.
- Well-developed time management skills with the ability to manage multiple priorities.
- Highly organized, resourceful, proactive, creative, detail-oriented, and critical thinking skills required; willingness and ability to learn quickly and on-the-fly.
- Ability to exercise discretion and independent judgment.
- Ability to present information in a concise and easily understood manner.
- Passionate about our mission.
Information Technology Intern - los angeles - SoLa Impact

Description
As an Information Technology Intern, you will have the opportunity to work alongside a dynamic and experienced IT team. This role offers hands-on experience in a professional IT environment, where you can develop your skills and knowledge.
Key Responsibilities
Requirements
Skills & Abilities
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Technology Intern
Forensis Group INC- Pasadena
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veteran intern, information technology support
The County of Los Angeles- Los Angeles
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Technology Intern
Full time P2S Inc.- Long Beach
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Event Technology Intern (Fall Semester 2024)- Orange County
Encore Canada- Anaheim
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2025 Photonics Technologies Graduate Intern
The Aerospace Corporation- El Segundo
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Monetization Technology Theatrical Distribution Business Analyst Intern: LA - Summer 2025
Warner Bros. Discovery- Burbank
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Monetization Technology Theatrical Distribution Business Analyst Intern: LA - Summer 2025
Warner Media, LLC- Burbank
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av/it consultant construction
Compass Group, North America- Los Angeles
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Head of Results
Tbwa Chiat/Day Inc- Los Angeles
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Head of Results
LA28- Los Angeles
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Senior Technical Director US
Level Infinite- Los Angeles
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Director, International Business Development
BlackSky- Los Angeles
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Senior Manager, International Tax
Crescent City Recruitment Group- Los Angeles, CA, United States
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Contract Litigation Attorney
Direct Counsel- Los Angeles
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Venture Capital
Manhattan West- Los Angeles, CA
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Head of Results
LA28 Olympic & Paralympic Games- Los Angeles
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Director, Client Service
The Trade Desk- Los Angeles
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Shipping Associate
Jobleads-US- Los Angeles
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Risk Advisory Intern - Summer 2025
Jobleads-US- Los Angeles
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Head, Metadata Strategy, Getty Research Institute
Digital Library Federation- Los Angeles
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Director of R&D Business Development
Johnson ReSource Group- Los Angeles