DevOps SRE - Convent Station, United States - Zelis

Description

Job Description

Essential Duties and Functions

Gather and analyze metrics from both operating systems as well as applications to assist in performance tuning and fault finding.

Run the production environment by monitoring availability and taking a holistic view of system health.
Partner with development teams to improve services through rigorous testing and release procedures.
Build software and systems to manage platform infrastructure and applications.
Create sustainable systems and services through automation and uplifts.
Improve reliability, quality, and time-to-market of our suite of software solutions.
Measure, monitor, and report of availability, latency, and overall system health based on SLIs/SLOs/SLAs.
Provide primary operational support and engineering for multiple large, distributed software applications.
Participating in blameless postmortems to identify resilience and reliability improvements.
Triaging, routing, and resolution of issues and incidents identified by both internal and external stakeholders.
Experience, Qualifications, Knowledge, and Skills

3+ years as an engineer in Infrastructure, Operations, DevOps, or Software Development experience.
Applicable higher education, or equivalent work experience.
Knowledgeable in SRE tools such as infrastructure monitoring, application monitoring and incident management software.
Experience with CI/CD pipelines and implementing automations that accelerate the SDLC process.
Cloud experience with Azure or AWS.
Ability to program with one or more languages, such as PowerShell, Python, Java, C#, Ruby, and JavaScript.
Experience with SQL and NoSQL Databases.
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
Working experience with a code management tool such as TFS/GIT.
A collaborative spirit and you enjoy working with a team to build things.
A desire to continually improve and you value giving and receiving constant and constructive feedback.
Documentation of tribal knowledge to reduce knowledge silos and reliance on institutional memory to support and maintain reliable systems.
Experience working in an Agile/Scrum environment.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members.

We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.

We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care.

Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations.

We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work.

We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer.

All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email


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This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process.

Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

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