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IT Support Technician-VTTI
2 weeks ago
Commonwealth of Virginia Blacksburg, United StatesJob Description · The IT Support Technician role involves supporting the day-to-day onsite information technology needs of designated departments within the Virginia Tech Transportation Institute with approximately 400+ computers, servers, and end users. · This position will su ...
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Program Support Technician
2 weeks ago
Commonwealth of Virginia Blacksburg, United StatesJob Description · Supports departmental faculty members with copying of highly technical and complex course material and correspondence as well as any committee assignments they may have. Program support includes conveying programmatic information related to policies and procedu ...
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Program Support Technician
3 weeks ago
Virginia Tech Blacksburg, United StatesSupports departmental faculty members with copying of highly technical and complex course material and correspondence as well as any committee assignments they may have. Program support includes conveying programmatic information related to policies and procedures. Works with Lea ...
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Program Support Technician
1 week ago
Virginia Jobs Blacksburg, United StatesJob Description · Supports departmental faculty members with copying of highly technical and complex course material and correspondence as well as any committee assignments they may have. Program support includes conveying programmatic information related to policies and procedu ...
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Senior Research Associate
1 week ago
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Senior Research Associate
4 weeks ago
Virginia Tech Blacksburg, United StatesJob Description · The Virginia Tech Transportation Institute (VTTI) conducts research to save lives, time, and money and protect the environment. As one of six premier research institutes created by Virginia Tech to answer national challenges, VTTI is continually advancing transp ...
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Human Factors Transportation Researcher
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Commonwealth of Virginia Blacksburg, United StatesJob Description · Make a difference while working with the latest technologies in a field that affects the safety and quality of lives of almost everyone. Transportation is undergoing an incredible transformation as automated and safety-related technologies are introduced across ...
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Robotics Engineer
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Commonwealth of Virginia Blacksburg, United StatesJob Description · VTTI seeks an ambitious Senior Research Associate, or Research Associate, to join an established and talented team that is making an impact in autonomous vehicle research. As a member of the team, you'll enable research into all levels of vehicle systems and de ...
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Ultrasound Technician PRN
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Large Animal Night ICU Technician
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Radiology Technician PRN
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Transportation Cybersecurity Researcher
5 days ago
Higheredmilitary Blacksburg, United States**Transportation Cybersecurity Researcher** · Blacksburg, VA **Type:** Full-Time **Posted:** 09/24/2021 **Job Description** · The Virginia Tech Transportation Institute (VTTI) and the Ted and Karyn Hume Center for National Security and Technology at Virginia Tech (Hume Center), ...
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Lab Technician
2 weeks ago
Virginia Tech Blacksburg, United States Hourly Wage/Part timeJob Description · The Thompson laboratory in the School of Neuroscience at Virginia Tech is seeking a motivated part-time laboratory technician to assist with ongoing research activities. This role involves supporting projects that study the effects of thyroid hormone signaling c ...
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Assistant Permit Technician
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Evening Audiovisual Systems Technician
2 weeks ago
Commonwealth of Virginia Blacksburg, United StatesJob Description · The primary role of this position is to serve as the evening shift audio-visual technician for Classroom Audio Visual Services. Reporting to the Manager of Classroom Audio Visual Services under the University Registrar, this person is responsible for providing ...
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Animal Care Technician
1 week ago
Virginia Tech Blacksburg, United StatesJob Description · The individual serves as an Animal Care Technician within the Animal Resources and Care Division (ARCD) section of the Office of Research and Innovation (ORI). The individual is responsible and accountable for the daily provision of animal husbandry and care at ...
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Tier 1 AV Technician
3 days ago
Virginia Tech Blacksburg, United States Hourly Wage/Part timeJob Description · The primary role of this position is to serve as a Tier 1 Audio-Visual Technician for Classroom Audio Visual Services. Reporting to the Manager of Classroom Audio Visual Services under the University Registrar, this person is responsible for providing support in ...
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Small Animal Vet Tech/Floater
1 week ago
Commonwealth of Virginia Blacksburg, United StatesJob Description · The VirginiaMaryland College of Veterinary Medicine Teaching Hospital is seeking qualified candidates for the position of Small Animal Veterinary Technician/Floater. The position provides technical support to clinical faculty and senior veterinary students in t ...
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Lab Technician
2 weeks ago
Commonwealth of Virginia Blacksburg, United StatesJob Description · The Thompson laboratory in the School of Neuroscience at Virginia Tech is seeking a motivated part-time laboratory technician to assist with ongoing research activities. This role involves supporting projects that study the effects of thyroid hormone signaling ...
IT Support Technician-VTTI - Blacksburg, United States - Virginia Jobs
Description
Job Description
The IT Support Technician role involves supporting the day-to-day onsite information technology needs of designated departments within the Virginia Tech Transportation Institute with approximately 400+ computers, servers, and end users.
This position will support users with a broad range of technical skill including developers, analysts, researchers, and administrative staff.
Support comprises hands on technical assistance with users' devices and applications and training in the use of VTTI resources like Software Center, compute clusters, Microsoft Teams, and databases.
The position will work closely with system administrators and other IT staff in developing and implementing IT policies, responding to security, networking, storage, and other incidents, and improving the quality of IT services.
Because VTTI's research and IT requirements push the boundaries of technology the candidate will need to find solutions to unique problems that require inventive solutions.
A good candidate will be a creative problem solver, have a passion for helping users with technology, and above all have a strong customer experience focus.
Required Qualifications
Bachelor's degree in Computer Science, IT, Engineering or related field. A lesser degree with equivalent education, experience and training may be considered in lieu of a bachelor's degree.
Strong knowledge of Windows operating systems, Microsoft Active Directory and Microsoft 365.
Experience providing support such as one-on-one consultation and training to end users.
Demonstrated ability to work independently, manage multiple projects simultaneously, and take initiative to solve complex IT problems.
Experience with computer hardware troubleshooting and repair. Experience writing user facing documentation.
Must be able to lift up to 40lbs.
Preferred Qualifications
Experience working with inventory software.
Working knowledge of hardware and software video conferencing systems.
Experience with ticketing/work order systems like RT (Best Practical) or Service Now.
Experience with Microsoft System Center components such as; MDT and Software Center, remote desktop software, Microsoft Exchange.
Experience with networking concepts and devices (i,e., TCP/IP, firewalls, VLAN switching, etc.)
Working knowledge of iOS and Android.| Working knowledge of MacOS and Linux.
Experience with SQL compliant databases.
Familiarity with programming languages or supporting software developers.
Experience supporting research computing.
Knowledge of automation techniques and experience with one or more configuration management tools.
Experience with petabyte scale storage systems.
Pay Band
4
Appointment Type
Restricted
Salary Information
Commensurate with experience
Review Date
6/10/2024
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers.
A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity.
The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College .
The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers .
A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact
Erin Carterat
during regular business hours at least 10 business days prior to the event.
