IT Help Desk Analyst - Monroe - Scott Equipment

**IT Service Desk Analyst · Location: Monroe, LA · As an · IT Service Desk Analyst** · at Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · Key Responsi ...

We are looking for a customer-focused Service Desk Analyst to join our technology support team. · Resolve incidents in line with agreed SLAs, ensuring timely and effective service. · Process and fulfill service requests quickly and accurately. · ...

As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · ...

Description · Since 1939, Scott has been family owned and proud to represent the world's finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join ...

The Help Desk Analyst provides technical support across all branches and assists with Tier 1 and Tier 2 incidents, device deployment, user account and access management, diagnostic tool support, and onboarding and offboarding tasks. · Required: experience in IT help desk or deskt ...

The Help Desk Analyst provides technical support across all branches and assists with Tier 1 and Tier 2 incidents. · Tier 1 and Tier 2 incident assistance. · User account and access management. · Diagnostic tool support. · ...

As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · Ensuring that incidents are resolved efficiently in accordance with a ...

The Pricing & Cost Analyst I will support our growing BPO line of business. This position is dedicated to pricing new BPO projects, developing cost models, and managing cost segregation and tracking across the BPO space and other business areas. · Develop accurate, competitive, a ...

The Pricing & Cost Analyst I will support our growing BPO line of business. · ...

OVERVIEW : · This is a senior level network administration / computer support / help desk position responsible for supporting the automation needs of end users at respective location.  In addition to day-to-day helpdesk responsibilities, this position will assist the IT Director, ...

Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. · ...

The role involves providing front-line support to Salesforce users across the organization. The ideal candidate will have experience supporting users in Salesforce, strong troubleshooting and problem-solving skills, excellent verbal and written communication skills, ability to ma ...

OVERVIEW :: · This is a senior level network administration / computer support / help desk position responsible for supporting the automation needs of end users at respective location. In addition to day-to-day helpdesk responsibilities, this position will assist the IT Director, ...

This role provides front-line support to Salesforce users across the organization. It involves monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce. · - Monitor and manage support tickets within a Salesforce-based ticketing syste ...