Service Express Operator - Atlanta, GA
1 month ago

Job summary
Answer guest requests questions or concerns via telephone email chat and mobile communication devices operate telephone switchboard process guest requests for wake-up calls and connecting directing calls to the appropriate extension receive record and relay messages accurately log all guest requests or issues into computer contact appropriate individual or department e.g. Bellperson Housekeeping follow up with guest to ensure their request has been resolved to their satisfaction.
Job description
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