Entry Level Technical Support Engineer - Bellevue
1 day ago
Job description
IntroductionA career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.
Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.Your Role And Responsibilities
Are you passionate about solving technical problems and helping others succeed? IBM Software Support is looking for curious, driven, and customer-focused engineers to join our team of Technical Support Engineers.
As a support engineer, you'll gain hands-on experience supporting a wide range of IBM software solutions, while learning from industry experts and contributing to real-world client success.
Why Join IBM Support?IBM Support is a cornerstone of client success, known for:
Industry-leading customer satisfaction.
24x7 global availability and proactive engagement with our clients.
Secure data handling aligned with global standards.
Expertise and efficiency powered by AI tools like watsonx and copilot.
A culture of learning, collaboration, and innovation
As a Technical Support Engineer, You Will
Drive resolution of client product issues by collaborating with global support and engineering teams across IBM Software and Cloud.
Analyze diagnostics, help optimize product usage and recommend solutions for customers to get the most out of their partnership with IBM.
Create and update knowledge base articles to share insights.Educate clients on product usage and best practices.
Work with Engineering and Product teams to improve IBM solutions.
Participate in proactive support activities such as upgrade planning and product adoption.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
Bachelor's degree in Computer Science, Computer Engineering, Artificial Intelligence or a related field.
Strong communication skills and a passion for customer satisfaction.
Familiarity with Windows/Linux operating systems.
Basic understanding of troubleshooting and problem resolution.
Preferred Technical And Professional Experience
Experience within customer service teams.
Exposure to programming languages like Java, Python, etc.
Understanding of software development concepts and system integration.
Similar jobs
We are seeking a Support Engineer I to join our team in Bellevue, WA. As a Support Engineer I, you will support the delivery program for independent contractors and work closely with data engineers to ensure smooth operations and data integrity. · ...
3 weeks ago
We are seeking a Support Engineer I to join our team in Bellevue, WA. The ideal candidate will have strong problem-solving skills and excellent collaboration abilities. · The job involves supporting large-scale data stacks with high data volumes and creating/maintaining data pipe ...
3 weeks ago
Must possess knowledge of datacenter architecture, physical networks, servers, cloud and virtualization concepts. · ...
1 month ago
· ...
3 weeks ago
We are looking for a talented Integration Support Engineer to join our team In this role you will be supporting the integrations built to help exchange data between Flexport and our customers and partners. · ...
1 month ago
The role of the Support Engineer is to ensure that projects are seen through the end while understanding and undertaking tasks that deal with the project launch planning control and closing of the activity.For this particular job we look for an individual who has strong computer ...
2 weeks ago
A Network Support Engineer is responsible for the setup, configuration, running network deployments, and buildouts. · ...
2 weeks ago
Must-Have Skills: Knowledge of datacenter architecture and hands on experience configuring network switches along with good understanding on networking topologies/protocols/subnets. · Experience as a Service Reliability Engineer managing production environments and documenting St ...
1 month ago
Network Support Engineer must have skills in datacenter architecture, physical networks and virtualization concepts. · ...
1 month ago
Azure Support Engineer responsable por brindar soporte técnico en Azure. · ...
1 month ago
The role of the Support Engineer is to ensure that projects are seen through the end while understanding and undertaking tasks that deal with the project launch, planning, · control and closing of the activity.For this particular job, we look for an individual who has strong comp ...
3 weeks ago
+This job involves providing technical support for networking infrastructure including servers, cloud services. · +Knowledge of datacenter architecture · Familiarity with Linux/Ubuntu environments · ...
1 month ago
We are looking for a senior network operations engineer in the satellite antenna radio frequency space who will require a blend of technical expertise spanning RF engineering satellite communications advanced networking technologies. · Beyond technical skills success in this role ...
1 month ago
Echodyne is seeking a Support Engineer to join our team working in a fast-paced environment developing high-performance commercial radar solutions.The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. · ...
1 month ago
The Support Engineer will support the assembly and testing of propulsion systems and subsystems in a fast-paced production environment. · Assemble, build, and test propulsion systems and subsystems per engineering drawings and work instructions. · Manage turnaround time at assign ...
1 month ago
iSoftStone is seeking an IT Support Engineer to join our Team in Bellevue, WA. This role may be filled as either a full-time or contract position. · Design, implement and maintain secure and scalable infrastructure. · Monitor network performance (LAN/WAN) and ensure network secur ...
4 weeks ago
iSoftStone is seeking an IT Support Engineer to join our Team in Bellevue, · WA THIS ROLE MAY BE FILLED AS EITHER A FULL-TIME OR CONTRACT POSITION* Design implement and maintain secure and scalable IT infrastructure. · MOnitor maintain and optimize network performance LAN/WAN VPN ...
4 weeks ago
+Job summary · Execute test plans and support verification, · validation, and environmental testing efforts. · +Qualifications · ...
2 weeks ago
The Support · Engineer (SE) is a critical role in the resolution of complex support incidents related to supporting customer use of the Microsoft 365 platform.A Support Engineer is knowledgeable in Microsoft 365 services, technologies, offerings and the platform. · ...
1 month ago
+3 years of technical experience in working with C# and MS SQL Server. · Knowledge on NoSQL DB is an added advantage. · Having Azure domain experience is a big asset. · We want you to fit inwith an inclusive culture. · focus on work-life fit and well-being, · a supportive, connec ...
2 weeks ago
The support engineer is a critical role in the resolution of complex support incidents related to supporting customer use of the Microsoft 365 platform. · ...
1 month ago