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Saint Charles

    Shift Supervisor - Saint Charles, United States - Pet Supplies Plus

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    Description

    Job Description

    Job Description

    Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we

    If you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our

    neighborhood

    As Shift Supervisor at Pet Supplies Plus, you're pawsitively passionate about people and their pets.

    Providing exceptional, neighborly service at every opportunity during your work day, you

    assist a neighbor in choosing the perfect toy for a lab who loves to fetch

    stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom

    show a fourth grader how to test the water in his fish tank

    set an example for the other team members in delivering fantastic neighborly service

    assist the store's team leaders by reinforcing the daily operational procedures and performance

    expectations

    while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No,

    you are more than that. You are PAWsome

    Shift Supervisors key responsibilities include:

    Partnering with store team leaders to learn and reinforce the PSP standards and daily

    management routines that make your store the favorite pet store in the neighborhood

    Providing leadership coverage and covers management functions up to four times a week when

    team leaders are offsite

    Adhering to operational policies and procedures (cleanliness, animal care, safety and security)

    that ensure exceptional service is provided to our neighbors

    Learning and performing back office procedures – like making signs, updating price changes,

    and imputing cashier records – to comply with standards and expectations

    Involvement in store recruiting, onboarding and team member development

    Communicating opportunities to improve community engagement or store performance to the

    team leaders

    Act as store team members when they're not acting as the manager-on-duty or learning

    operational tasks

    PAWsome Shift Supervisors will have:

    2+ years of retail experience

    Proficiency in Microsoft Office

    Strong sales and customer service skills are a must.

    Ability to operate all equipment – including a forklift – to run the store is important, as well as

    being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy).

    Pay rate for successful candidates will be dependent on experience.

    Candidates must be able to work flexible schedules, have reliable transportation and must pass

    the drug, background and validated selection test, and be 18 years or older.


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