ER Unit Secretary - Springfield
1 month ago
Job summary
Serves as the primary communication and information hub for the unit answering telephones and patient call lights ensuring that appropriate parties receive information in an expeditious manner enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy performs complex secretarial functions including ordering stocking supplies filing copying printing patient data reports for the department.
Responsibilities
- Promptly courteously greets others in a friendly manner receives directs others using AIDET Greet & Feet within scope of job description responds to questions provides direction facilitates telephone verbal written electronic communication with nursing staff physicians patients visitors promptly accurately professionally consistently uses Physician Profile ascertain correct method number page physicians updates maintains call light system assignments efficiently during each shift appropriately utilizes Patient Tracking communicating with Patient Placement Office prioritizes stat orders immediate needs processes orders accurately accurately inputs data electronic medical record maintains accurate paper records items not computerized refers patient visitor concerns nursing customer service staff news media nursing public relations staff demonstrates safe accurate effective use office equipment writes legibly clearly thins charts forwards documents Medical Records files patient data after review nurse sends discharge patient record Medical Records gathers copies appropriate paperwork RN patient transfers other units facilities manages large amounts sensitive confidential information concerning patients family documents assists Nursing Material Specialists assures adequate supplies available reviews receipts new supplies equipment arrival validates accuracy places supplies assigned location sends service requisitions interdisciplinary departments promptly accurately enters data maintains unit activity sheets directed maintains equipment logs facilitate maintenance Biomed appropriate department embodies Memorial Health System Performance Excellence Standards Safety Courtesy Quality Efficiency support mission vision values SAFETY Prevent Harm put safety first everything do take action ensure safety others COURTESY Serve Others treat others dignity respect project professional image positive attitude QUALITY Improve Outcomes continually advance knowledge skills performance work others achieve superior results EFFICIENCY Reduce Waste use time resources wisely prevent defects delays completes assigned tasks timely basic care tasks directed registered nurse freshens drinking water serves collects food trays responds call lights bed chair alarms provides constant direct observation delegated expedites timely admission discharge transfer patients facilitate flow participates QI activities maintaining logs statistical records collection acts preceptor needed handles medications delivered pharmacy pneumatic tube system relocates original containers designated secure storage locations delivers licensed staff serves second witness wasted controlled substance Pyxis assists stocking supply stations cooperates healthcare team enthusiastically supports planned changes accepts responsibility accurate completion tasks assigned upholds mission vision MHS performs related work required requested intent job description provide representative summary major duties responsibilities performed incumbents this job incumbents may requested perform tasks other presented this description
Job description
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