- Identify and resolve a wide variety of large and small-scale problems with computers, equipment, and software within 1 to 2 hours daily
- Implement and configure a "network enclave" for scientific instrumentation in a laboratory environment, including working with scientific instrument vendors and advising customers of optimal solutions for scientific data and workflows.
- Immediately isolates the source of deeply embedded or wide scale problems and brings appropriate technical resources to bear on resolution of problems.
- Provide support of data structures, connectors, domain structure, Active Directory group policies, security groups and the application of software patching using configuration support toolsets is required to ensure system uptimes and data availability
- Provide Tier-1 and Tier 2, client-based services including account creation, password recovery resets, account(s) object deletion, and service request creation.
- Troubleshoot, diagnoses, and resolve hardware, software, operating systems, and data communications failures to maximize user effectiveness and efficiency
- Develop or adapt user guides and training materials for customer use across defined service area(s).
- Understanding of systems and applications upon implementation and modification for more effective operation.
- Provide client education utilizing information technology equipment, systems, and applications.
- IT Asset Management support to include: owned or leased computer equipment, and other property related to client IT functions. Developing and recommending property accounting methods to provide effective controls. Ensure proper utilization of computer property and recommend purchase strategies, as well as lifecycle disposition of surplus equipment.
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End User Support Specialist
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Vestas Windsor, United StatesPress Tab to Move to Skip to Content Link · Technical Support Supervisor Weekend Warrior · Posted · 08 May 2024 · Requisition ID · 47389 · Location(s) · Windsor, CO, US · Work experience · Team Leader · Type of position · Full-Time · Job Family · Production · Responsibili ...
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Nutrien Loveland, United StatesAt Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. · Nutrien is a leading provider of agricultural products, services, and solutions. ...
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Technical Support Technician I
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FusionWorks Collins, United StatesConnecting people and technologies, creating the perfect match for our clients, and always finding the right experts for each challenge - that is our goal at FERCHAU and that's why we are looking for you: as an ambitious colleague who, like us, wants to take technologies to the n ...
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FusionTech Fort Collins, United StatesLocation: 63329 Egelsbach | Employment Type: Full-time, temporary | Job ID: 813332 · Start of Training: | Planned End of Training: · PENNY is part of the REWE Group and employs over employees in around 2,140 stores, 10 logistics locations, and the headquarters. In the PENNY team ...
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BlueWave Solutions Collins, United StatesWe are Trio Personalmanagement - your regional personnel service provider. · Our entire management team, employees and staff have many years of experience in the fields of temporary employment, personnel placement, sales, customer service, recruiting and employee care, and they a ...
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Automotive Master
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BlueNova Industries Collins, United StatesEUROMASTER is a 100% subsidiary of the Michelin Group, one of the most successful companies of European origin in the world. We are the market leader in tire and car services and strive for high quality and safety in our daily work and products. · Take the opportunity and apply i ...
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Senior Computer User Support Specialist
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Honuservices Mead, United StatesSenior Computer User Support Specialist · in · Aberdeen Proving Ground, MD · at · Galapagos Federal Systems, LLC · Location: Stoke-on-Trent · **Experience:** · Not Specified · Galapagos Federal Systems, LLC offers the complete ability to fully design, develop, test, protot ...
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Technical Customer Support 1
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Life & Safety Longmont, United StatesFor this opening we will consider candidates from the following locations: Longmont,CO,United States | · Intrado's mission is to save lives and protect communities by helping them prepare for, respond to, and recover from critical events. Our cutting-edge, innovative SaaS compan ...
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Sr. Manager, Global Technical Support
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Danaher Corporation Loveland, United StatesBeckman Coulter Life Sciences mission is to empower those seeking answers to lifes most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with ...
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Technical Support Representative, Specialist
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Peraton Loveland, United StatesResponsibilities · Peraton is seeking to fill a critical role for a Technical Support Representative for our Loveland, CO office. · Act as the initial point of contact for all computer and system related concerns. Review incoming requests, both computer generated and verbal, sort ...
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Technical Support Technician I
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Vestas American Wind Technology Windsor, United StatesProvides technical support and improve processes in the manufacturing of wind turbine components: Blades · Responsibilities: * Owner of Technical Support processes within assigned production area* Ensure that production processes may be conducted safely * Work closely with Produc ...
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Program Analyst
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U.S. Fish and Wildlife Service Fort Collins, United StatesSummary · This position is a Program Analyst, GS working in either Baileys Crossroads, VA or Ft. Collins, CO for Ecological Services, Division of Budget and Technical Support, Division of Data Integration. · This position is also open to status candidates under announcement R J ...
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IT Specialist
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Program Analyst
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Computer Technician
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Apex Systems Fort Collins, United StatesComputer Technician Role with a National Healthcare Organization · Standard Business Hours: Monday-Friday · Travel to facilities in and around Greeley, CO is required, mileage is reimbursed · Location: Greeley, CO · $20/Hourly. · Opportunity Growth and room for advancement · J ...
IT End-User/Technical Support - Fort Collins, United States - Sylver Rain Consulting
Description
Sylver Rain Consulting is an IT & Professional Services solutions provider and proven expert in providing skilled consultants to meet any business need. We specialize in custom software development, cloud computing, IT project support services, 508 compliance, IT infrastructure and systems integration. Sylver Rain is looking for an IT End-User/Technician support our clients hardware, software, and operating systems.
Leveraging cutting edge and innovative technical advances to meet client objectives. Manage and consult on procurement of IT goods and services including life-cycle hardware replacement. Tier 1 or Tier 2 support. Train users on systems and application. Create user guides and training materials for all client users
Experience
5+ years of experience in end user/technical support
5+ years of experience in Tier 1/ Tier 2 environment
5+ years of experience troubleshooting hardware/software problems
- 3+ years of experience and proficiency in Linux operating systems, including hands-on experience with system administration tasks, ensuring the ability to navigate and troubleshoot in Linux environments3+ years of experience providing support of data structures, connectors, domain structure, Active Directory group policies, security groups
3+ years of experience applying software patching using configuration support toolsets
2+ years of experience developing user guides and training materials
2+ years of experience in IT Asset Management
Bachelor's Degree strongly preferred.