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    Patient Account Representative - Birmingham, United States - Guidehouse

    Guidehouse background
    Full time
    Description

    Job Family:

    Patient Account Representative


    Travel Required:

    None


    Clearance Required:

    None

    What You Will Do:

    The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for making out-bound calls to insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

    • Heavy outbound calling
    • Account Review
    • Account Updates
    • Medical Billing
    • Strong Verbal / Written Communication Skills
    • Experience needed for insurance focused opportunities:
      • Appeals & Denials
      • Medicare/Medicaid
      • Commercial & Federal insurance carriers
      • Insurance Follow-up
      • UB-04 & CMS 1500

    Duties and Responsibilities:

    • Complete all business-related requests and correspondence from patients and insurance companies.
    • Complete all assigned projects in a timely manner.
    • Assist client and patients in all requested tasks.
    • Communicate to Guidehouse management areas of concern or areas of improvement.
    • Mandatory Overtime may occasionally be required for this role.

    What You Will Need:

    • High School Diploma or GED
    • 1 year medical claim denial experience

    What Will Be Nice To Have:

    • CPAR
    • 1 year experience working with HealthQuest.

    What We Offer:

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

    Benefits include:

    • Medical, Rx, Dental & Vision Insurance
    • Personal and Family Sick Time & Company Paid Holidays
    • Position may be eligible for a discretionary variable incentive bonus
    • Parental Leave
    • 401(k) Retirement Plan
    • Basic Life & Supplemental Life
    • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Tuition Reimbursement, Personal Development & Learning Opportunities
    • Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach
    • Emergency Back-Up Childcare Program


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