Medical Receptionist - Cary - Avance Care

    Avance Care
    Avance Care Cary

    3 days ago

    Description
    Who are we?
    As an innovative primary care provider, Avance Care is in the business of improving the standard of healthcare. By offering convenient, accessible, cost-effective healthcare services, we keep our patients at the center
    Why us?
    • Enjoy the perks of a family-like practice with the support of a large healthcare management company.
    • We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
    • Our company-wide growth means consistent opportunities for advancement.
    Core Responsibilities
    • Meet, greet, and assist patients promptly, efficiently, and in a professional manner
    • Set up new patients and update current patients' information in the EMR system
    • Schedule and reschedule appointments, as well as coordinate walk-in patients
    • Answer phone calls promptly and relay messages when necessary
    • Maintain the front desk and reception area in an organized, orderly fashion
    • Collect co-payments, deductibles, and co-insurances
    • Process referrals and provide complete and accurate referral information to our patients
    • Balance cash register and ensure all credit payments are accurate
    • Explain fees, services, and policies
    • Other duties as necessary
    Qualifications
    • 1-2 years of medical administration or customer service experience, required
    • High school diploma or equivalent, required
    • Associates degree, preferred
    • Medical and/or administration certifications, preferred
    What are we looking for?
    • Excellent verbal and written communication
    • Ability to maintain confidentiality
    • Strong computer skills
    • Strong attention to detail
    • Team player
    • Efficient time management and workload prioritization
    • Strong multitasking skills
    • Basic understanding of common medical terminology
    Schedule
    • 12-hour rotating shifts and rotating weekends
    • Monday - Friday 7am-7pm; Saturday-Sunday 9am-3pm

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