Senior IT Specialist - Trenton, United States - New Jersey Education Association

New Jersey Education Association Trenton, United States

4 weeks ago

Description

Senior IT Specialist

March 26, 2024

4

minutes

to read

March 26, 2024

4

minutes

to read

NJEA is a union of nearly 200,000 members working in the best public schools in the nation and across our community colleges.

Currently announcing a vacancy for a Senior IT Support Specialist.

Job Summary

Directly responsible to the Director of IT & Operations for activities related to providing a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management.

Essential Functions
Perform controlled incident resolution including prioritization and escalation, involving business and technology partners as appropriate.

Service applications and systems and provide application, systems, operational availability levels that meet or exceed standards and service levels already established, while minimizing operational risk.

Promptly schedule and release new applications in a timely manner, reduce change execution times by planning implementations with parallel work streams (while working with stakeholders as appropriate).

Consult with all areas of the organization to provide technical expertise by acting as a technology reference, trends and processes related to your own area.

Strive to improve production environment stability by working with IS colleagues to set up, maintain and monitor applications and systems, while meeting availability targets.

Provide prompt, effective day-to-day support, accurately identify and resolve issues, perform controlled and timely incident resolution all while making client satisfaction a top priority.

Deliver effective support (application, software, and operations), research system issues and opportunities, recommend changes, oversee rollout execution, keep accurate documentation.

Design, review, integrate application requirements (e.g., functional, security, integration, performance, quality, operations).

Address application, cross-capability, and cross-release issues.

Gain understanding of technical aspects of project and break-fix development related to the application, advise system admins, developers, and network architects.

Strength in identifying root causes and implementing targeted and controlled remediation plans and a readiness to review, participate in and implement procedures.

Assume incident lead role (communicator, tracker, escalator, driver, etc.).

Monitor system life cycles, ensure both specs and functionality support business objectives and architecture decisions, re-develop as required.

Use meaningful metrics to monitor environment performance.

Improve performance and resource utilization by assessing and analyzing opportunities to optimize the operational environment.

Follow established processes/standards, business technology architecture, risk, and production capacity guidelines; plan, monitor and escalate issues as required.

Comply with both disaster and business recovery plans.

Identify/implement process improvements to enhance user experience.

Create and maintain documentation as it relates to system configurations, mapping, processes, and service records;

Supports preparations and user acceptance testing required for infrastructure projects and enhancements;

Implement and maintain policies, procedures, and associated training plans

Other duties as assigned

Qualifications, Training and Experience

A candidate should possess a bachelor's degree from an accredited college or university, Technical Certifications preferred or 5 plus years equivalent career experience.

Educational background and/or experience should have prepared candidates for extensive and complicated work in Information Technologies.

The successful candidate should possess:
At least five (5) years experience in the support of complex networked information systems;

At least five (5) years experience as a lead technician in a multi-user, multi-location Microsoft, Cisco, and Metro-E wide-area network environment.

At least five (5) years experience supporting technologies such as Microsoft Office 365, Microsoft Server OS, Microsoft SharePoint, Apple Hardware, OS, iOS and Android based devices along with several years of professional interaction with individuals not directly involved with information systems.

A candidate should be adept at configuring, upgrading, and administering computer software applications, in co-ordination with appropriate stakeholders.

A candidate should possess strong subject matter expertise, as you prepare to provide colleagues with technical guidance and assist with troubleshooting and problem resolution.

A candidate should possess strong interpersonal and communication skills. Experience interacting with teams of developers, technical, and non-technical staff, including vendors to fulfill support requirements. Experience developing and delivering presentations and educational workshops to a wide range of audiences. Ability to communicate complex technical issues to non-technical individuals.

A candidate should be able to work independently in a lead role on a diverse range of tasks and may be relied on to train/educate others.

A candidate should display a high comfort level in leading the support of complex and/or comprehensive applications and systems along with a willingness to work effectively as a team, helping others to resolve critical service issues.

A candidate should provide leadership in enhancing knowledge/expertise in organizational services, applications, infrastructure, analytical tools, and techniques that can contribute to effective solution development.

A candidate understands the importance and commits to continuing to enhance their knowledge by staying up to date with industry and organizational trends, research standards, best practices, and new innovations, and making recommendations.

Physical Requirements and Word Environment

Work involves moderately heavy work in an office setting. There is a frequent need to stand, stoop, walk, sit, lift objects, and perform similar actions during the workday.

Candidate must be able to work long hours, drive to locations throughout New Jersey, and occasionally travel out-of-state, as needed.

Apply
The deadline to submit letter of interest and resume via email at is

Monday, April 8, 2024.

Completed applications are due by April 22, 2024. An application will be forwarded for completion based upon review of the submitted resume.

NJEA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. All aspects of employment decisions including but not limited to the application process, the decision to hire, promote, discipline or discharge without regards to

race, creed, color, national origin, ancestry, age, marital status, civil union status, domestic partnership status, affectional or sexual orientation, genetic information, pregnancy or breastfeeding, sex, gender identity or expression, disability or atypical hereditary cellular or blood trait of any individual, or because of the liability for service in the Armed Forces of the United States or the nationality of any individual.

PLEASE SHARE THIS

Tags:
#J-18808-Ljbffr

Senior Marketing Specialist

1 week ago

ICF Olson Trenton, United States

Senior Marketing Specialist page is loaded · Senior Marketing Specialist · Apply · locations · Trenton, NJ · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R · Senior Marketing Specialist · Location: Remote-New Jersey · If you're passionat ...
Environmental Specialist Senior

1 week ago

InfiCare Technologies Trenton, United States

Role : Environmental Specialist Senior - Field (XXXXX0) · Location : Onsite in 40X E. State St. Trenton, NJ XXXXX · Work hours: X:30-4:30 · X Years Contract · Lunch period: X2:00-12:3X + two X5-minute breaks · Job Description: · Knowledge, skills, education, and/or experience Ba ...
Senior Procurement Specialist

2 weeks ago

Legend Biotech Trenton, United States

Legend Biotech is seeking · Senior Procurement Specialist as part of the · Technical Operations · team based in · Somerset, NJ. · Role Overview · This individual will work within Technical Operations and will be responsible for improving the end-to-end efficiency, effective ...
Senior Product Specialist

1 week ago

Msd Malaysia Trenton, United States

Senior Product Specialist page is loaded · Senior Product Specialist · Apply · locations · MYS - Selangor - Petaling Jaya (Ascent Paradigm) · time type · Full time · posted on · Posted Yesterday · job requisition id · R278898 · Job Description · Senior Product Speciali ...
Senior Validation Specialist

3 weeks ago

Ferring Holding SA Trenton, United States

Senior Validation Specialist page is loaded · Senior Validation Specialist · Apply · locations · Parsippany, New Jersey, United States · time type · Full time · posted on · Posted 7 Days Ago · job requisition id · R · Job Description: · As a privately-owned, biopharma ...
Senior Validation Specialist

3 weeks ago

Ferring Holding SA Trenton, United States

Senior Validation Specialist page is loaded Senior Validation Specialist Apply locations Parsippany, New Jersey, United States time type Full time posted on Posted 7 Days Ago job requisition id R Job Description: As a privately-owned, biopharmaceutical company, Ferring pioneers a ...
Senior Environmental Specialist

1 week ago

Energy Transfer Equity Trenton, United States

This role has a current pay range of $121,000 – $136,000. · The listed pay range represents the company's good faith estimate of the minimum and maximum base rate of payfor this position at the time of this posting. The selected candidate's compensation will be determined based ...
Senior Product Specialist

1 week ago

Msd Malaysia Trenton, United States

Senior Product Specialist page is loaded Senior Product Specialist Apply locations MYS - Selangor - Petaling Jaya (Ascent Paradigm) time type Full time posted on Posted Yesterday job requisition id R278898 Job DescriptionSenior Product SpecialistBased in Malaysia, named one of th ...
Senior Benefits Specialist

3 weeks ago

Terumo Medical Corporation Trenton, United States

Job Summary: · The Senior Benefits Specialist will provide support to the Benefits department with the development, implementation, administration, and communication of the Employee Health and Welfare Benefits Plans and Executive Benefit Plans. This position will provide support ...
Senior Marketing Specialist

1 week ago

ICF International Inc Trenton, United States

Senior Marketing Specialist Location: Remote-New JerseyIf you're passionate about marketing and digital technology and have marketing and/or advertising experience, we want you as part of our team Our award-winning energy marketing team is growing and in search of a Marketing Spe ...
Senior Tax Specialist

2 weeks ago

Kroll Technologies Trenton, United States

The Tax Senior Specialist primary emphasis will be on Federal and State income tax law encompassing such areas as Federal and state tax research, audits, tax accounting, domestic and global legal entity acquisitions, restructuring and reorganization, and strategic planning. He/Sh ...
Senior Marketing Specialist

1 week ago

ICF International Inc Trenton, United States

Senior Marketing Specialist · Location: Remote-New Jersey · If you're passionate about marketing and digital technology and have marketing and/or advertising experience, we want you as part of our team Our award-winning energy marketing team is growing and in search of a Marke ...
Senior Validation Specialist

3 weeks ago

Integrated Resources Trenton, United States

Job Description: · The Validation Specialist, Computerized Systems, is responsible for performing initial and routine validation activities for GxP computerized systems. · Primary responsibilities include: qualification of laboratory instruments, setup of computers and instrument ...
Senior Validation Specialist

3 weeks ago

Integrated Resources Trenton, United States

Job Description:The Validation Specialist, Computerized Systems, is responsible for performing initial and routine validation activities for GxP computerized systems.Primary responsibilities include: qualification of laboratory instruments, setup of computers and instruments, tro ...
Senior Marketing Specialist

1 week ago

ICF Trenton, United States

If you're passionate about marketing and digital technology and have marketing and/or advertising experience, we want you as part of our teamOur award-winning energy marketing team is growing and in search of a Marketing Specialist who is passionate about advertising and marketin ...
Senior Clinical Behavior Specialist

1 week ago

Arc Mercer Inc. Ewing Township, United States

Senior Clinical Behavior Specialist · Up to $80,000 · Full Time · Who We Need: · We are currently looking for a Full Time Senior Clinical Behavioral Specialist to join our team Our ideal candidate will be experienced with ABA, behavioral teaching techniques, and comfortable with ...
Senior Quality Systems Specialist

3 weeks ago

BioLegend Trenton, United States

Employer: EUROIMMUN US, Inc. · Location: 1 Bloomfield Avenue, Mountain Lakes, NJ % onsite) · Hours: Monday through Friday, 40 hours/week · EUROIMMUN US (a Revvity Company) is one of the leading manufacturers of medical laboratory diagnostics worldwide. EUROIMMUN US stands for inn ...
Senior Tax Specialist, APAC

3 weeks ago

John Wiley & Sons , Inc. Trenton, United States

Senior Tax Specialist, APAC · Location: Singapore · Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's i ...
Senior Clinical Behavior Specialist

2 days ago

Arc Mercer Inc. Trenton, United States

Job Description · Job DescriptionSenior Clinical Behavior Specialist · Up to $80,000 · Full Time · Who We Need: · We are currently looking for a Full Time Senior Clinical Behavioral Specialist to join our team Our ideal candidate will be experienced with ABA, behavioral teaching ...
Senior Clinical Behavior Specialist

2 weeks ago

Arc Mercer Inc. Trenton, United States

Job Description · Job DescriptionSenior Clinical Behavior Specialist · Up to $80,000 · Full Time · Who We Need: · We are currently looking for a Full Time Senior Clinical Behavioral Specialist to join our team Our ideal candidate will be experienced with ABA, behavioral teaching ...