- Perform all check in and check out tasks
- Operate the front desk according to standard operating procedures and with exceptional guest service
- Know emergency procedures and ow to respond
- Complete daily reports, audit correspondence, as required by shift
- Receive and confirm credit cards for validity and acceptability
- Welcome guest upon their arrival and assign rooms
- Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Manage online and phone reservations
- Respond to clients complaints in a timely and professional manner
- Create incident reports for guest injuries/issues when required
- Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
- Performs other related duties as required
- Proficient in Microsoft Office Suite or similar software
- Work experience as a Front Desk agent preferred
- Level5 High Touch service
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Must be available weekends and/or holidays
- Must have transportation to and from work
- Must have stellar attendance and punctuality
- High School diploma
- Flexible schedule, able to work evenings, weekends and holidays when needed
- At least 1 year of work experience as a Front Desk Agent or similar position in the hospitality/service industry
- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
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Front Desk Agent
2 weeks ago
Shilo Inns Bend, United StatesOur Shilo Inn Bend, OR is looking for an outgoing, energetic, and customer service focused Front Desk Agent to join our team. As the first face, most of our guests will see upon arrival to our hotel, it is your duty to warmly and enthusiastically gre Front Desk, Agent, Customer S ...
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Front Desk Agent
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Pyramid Global Hospitality Bend, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
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Front Desk Agent- $15.00/hour- Big
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Big Sur Lodge Bend, United StatesLow cost, dorm style housing available for non-local team members · Employer provided meals · Free parking · Discounts in our retail shop and restaurant · Discounts on lodging (based on availability) · Complimentary camping opportunities · Health insurance options · 401K m ...
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3 weeks ago
McMenamins Bend, United States Part timeThe primary responsibility of the front desk staff is to attend to the reservation and occupancy needs of the guest. The front desk is usually the first and last contact that the overnight guest has with property staff. For this reason excellent cust Front Desk, Agent, Part Time, ...
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Old St. Francis School Front Desk Agent
3 weeks ago
McMenamins Bend, United States Part timeTITLE: Front Desk Agent (Part-time) · REPORTS TO: MANAGER · FLSA CLASS: Hourly Non-Exempt · The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as ...
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Old St. Francis School Front Desk Agent
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McMenamins Bend, United StatesTITLE: Front Desk Agent · REPORTS TO: MANAGER · FLSA CLASS: Hourly Non-Exempt · The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhausti ...
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Front Desk Agent, the Element, Bend- WEEKLY PAY
2 weeks ago
MERETE HOTEL MANAGEMENT INC Bend, United StatesJob Details · Job Location · Element Bend - Bend, OR · Education Level · None · Salary Range · $18.00 Hourly · Job Shift · Any · Job Category · Front Desk Hospitality · Description · At Mereté, we are committed to establishing a supportive and welcoming workplace envir ...
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Front Desk Agent, the Element, Bend- WEEKLY PAY
3 weeks ago
MERETE HOTEL MANAGEMENT INC Bend, United StatesJob Details · Job Location · Element Bend - Bend, OR · Education Level · None · Salary Range · $18.00 Hourly · Job Shift · Any · Job Category · Front Desk Hospitality · Description · At Meret, we are committed to establishing a supportive and welcoming workplace enviro ...
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Front Desk Agent
1 week ago
CoralTree Hospitality Group Sunriver, United StatesGreets and welcomes guests upon arrival and departure including use of guest name & good eye contact with each guest. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Follows proper check-i Front Desk, Agent, Hotel ...
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Front Desk Agent
2 days ago
Sunriver Resort Sunriver, United States PermanentOverview: · Be an integral member of the team that creates distinctively different and authentic experiences for our guests Our front desk staff is looking for a seasonal front desk agent. The Front Desk Agent often provides the first point of contact for guests and is responsib ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Redmond, United States Part timeAimbridge Hospitality - Eagle Crest Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail an ...
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Front Desk Agent
1 week ago
Brasada Ranch Powell Butte, United StatesLove What You Do, Everyday. · Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passion ...
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1 week ago
Brasada Ranch Powell Butte, United StatesLove What You Do, Everyday. · Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passio ...
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Front Desk Agent
3 weeks ago
Eagle Crest Resort Redmond, United States Part timeJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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front desk agent
3 weeks ago
Aimbridge Hospitality Redmond, OR, United States Part timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent
1 week ago
Brasada Ranch Powell Butte, United StatesJob Description · Job DescriptionLove What You Do, Everyday. · Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peak ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Redmond, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Redmond, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent/ Customer Service
6 days ago
FivePine Lodge Sisters, United StatesJob Description · Job DescriptionSalary: $18.90 · Join Our Awesome Team at FivePine Lodge · Looking for a fun and rewarding job with an amazing team? FivePine Lodge is calling your name We're a top-rated luxury lodge, and we're all about great vibes, exceptional service, and maki ...
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Night Front Desk Hotel
2 weeks ago
Best Western Premier Bend, United StatesStarting wage at $17/hr with routine pay increases. Plus summer bonus for full time workers. Shift: 10pm-6am · Must be willing to help with laundry · Job Summary: Audits, balances, and reports on the various areas of the hotel (e.g., food and · beverage, rooms, front desk, gift s ...
residence inn by marriott bend-front desk agent - Bend, United States - Level5 Hospitality
Description
Job Description
Job DescriptionJob Summary:
As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest.
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
