Assistant Branch Manager - Cicero, United States - Pathfinder Bank

    Pathfinder Bank
    Pathfinder Bank Cicero, United States

    3 weeks ago

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    Description

    Job Type

    Full-time

    Description

    About Us: At Pathfinder Bank, we take pride in being more than just a financial institution - we are a community-focused bank committed to building lasting connections in Central New York. As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while developing long-lasting, trusted relationships.

    Why Join Us:

    • Community-Centric: Your role at Pathfinder Bank goes beyond being a trusted financial advisor; it's about actively contributing to the growth and prosperity of the local community we serve.
    • Collaborative Environment: Thrive in a fast-paced, collaborative, and engaging work environment where your ideas are valued, and teamwork is celebrated. We believe that together, we can achieve more.
    • Employee Support: We understand the dedication and hard work our employees put in, and we are committed to ensuring you feel supported, appreciated, and rewarded for your contributions.
    • Flexibility: Enjoy the flexibility of a family-friendly work environment that understands the importance of work-life balance.
    Key Responsibilities:
    • Relationship Building: Cultivate and strengthen personal and business relationships within the local community. As a Customer Service Representative you will be "face of Pathfinder Bank".
    • Customer Service: Lead by example and inspire those around you to deliver exceptional service. Your interactions with internal and external customers will be instrumental in creating a positive and inclusive environment.
    • Local Touch: Embrace the opportunity to immerse yourself in the unique needs and aspirations of our local community. Your insights will guide our efforts to provide tailored financial solutions.
    • Identify Needs: Interacting with customers and creating relationships is how everyone here at Pathfinder Bank can help turn dreams into reality.
    What We Offer:
    • A fulfilling and rewarding career with opportunities for growth and development.
    • Competitive compensation and benefits package including paid holidays, paid time off, medical (including virtual care and work-life balance services), vision, and dental insurance, a 401K with a generous match, tuition reimbursement, banking discounts, and more
    • The chance to be part of a bank that believes in bringing out the best in its talent.
    Requirements

    Summary/Objectives

    Manage the sales, service, operations and employee development initiatives in order to meet and exceed deposit, loan, investment and other financial services goals for the branch market area and for the bank as a whole. Based on branch needs, the manager performs the duties of service facilitator, ensuring that internal sales and service programs are effective to grow business relationships through identifying customer needs and matching the need with the appropriate product and/or service.

    Required Education, Experience and Qualifications
    • High school Diploma or equivalent.
    • 5+ years banking/ cash handling experience.
    • Provide supervisory direction in the absence of the Branch Manager and support staff shortages by handling customer transactions as needed.
    • Open and close branch when appropriate.
    • Notary License.
    • Three and a half years retail sales experience serving consumer or small business clients with two years leadership and coaching experience or Two and a half years financial sales and service experience with at least one year previous experience in a leadership and coaching role.
    Competencies
    • Customer Service Expertise
    • Basic Computer Skills
    • Mathematics
    • Problem Solving
    • Teamwork
    • Communication
    Salary Description

    $20-$24/hour