- Log, track, and manage customer claims in Salesforce from initiation to resolution.
- Communicate empathetically with customers, providing timely updates throughout the claims process.
- Collaborate with Manufacturing, Finance, and other internal teams to investigate claims and implement resolutions.
- Facilitate cross-functional meetings and follow up on corrective actions to ensure accountability.
- Identify trends in claims, perform root cause analysis, and recommend process improvements.
- Provide regular reports on claim volume, resolution times, root causes, and customer impact.
- Maintain accurate and thorough documentation of all claims, communications, and outcomes.
- Escalate complex issues appropriately and ensure follow-through on resolutions.
- Uphold a high standard of service excellence in every customer interaction.
- Support continuous improvement initiatives by analyzing data and providing actionable insights.
- Manage multiple priorities effectively while maintaining attention to detail and quality.
- Bachelor's degree in Business, Project Management, or a related field.
- 3+ years of experience in customer service, claims resolution, or project coordination.
- Proficiency in Salesforce, Excel, and data analysis tools.
- Excellent communication, problem-solving, and organizational skills.
- Ability to drive cross-functional collaboration and manage multiple priorities.
- Preferred: Experience in manufacturing or B2B environments, familiarity with root cause analysis frameworks (e.g., 5 Whys, Fishbone), exposure to corrective action planning, and project management certification (CAPM or PMP).
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Claims Specialist · Salary Range: $70,000 – $85,000 · Bonus Potential: 7.5% · Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused Claims Specialist to ma ...
Columbia $50,000 - $85,000 (USD) per year2 days ago
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+We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve customer claims with precision and empathy. · +Bachelor's degree in business, Project Management, or a related field. · 3+ years of experience in customer service, claims resolution, o ...
Columbia, MD1 month ago
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Claims Specialist · Salary Range: · $70,000 – $85,000 · Bonus Potential: · 7.5% · Location: · Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused · Claims Speciali ...
Columbia, MD $50,000 - $85,000 (USD) per year5 days ago
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We are looking for an experienced Property Field Inspection Claim Specialist to join our dynamic team. As a key member of our team you will meet with insureds explain coverage estimate damages and help them through the claims process while providing Remarkable service. · Conduct ...
Columbia $64,965 - $99,000 (USD) Full time1 month ago
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Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. You will be the first point of contact to meet with our insureds, explain coverage, e ...
Columbia $64,965 - $99,000 (USD) Full time1 month ago
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We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve customer claims with precision and empathy. · ...
Columbia $70,000 - $85,000 (USD)3 weeks ago
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Job Title: Claims Specialist · Job Type: Full-Time, Exempt · Location: Columbia, MD, USA · Reporting to: Director of Project Management · Company: Tate · About Us · At Tate, we are passionate about everything we do. As an independent brand operating within Kingspan Group, a globa ...
Columbia $70,000 - $85,000 (USD)16 hours ago
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Claims Specialist · Salary Range: $70,000 – $85,000 · Bonus Potential: 7.5% · Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused Claims Specialist to ma ...
Columbia $50,000 - $85,000 (USD) per year5 days ago
-
Salary Range: · $70,000 – $85,000 · Bonus Potential: · 7.5% · Location: · Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused · Claims Specialist · to manage and r ...
Columbia, MD5 days ago
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Title: Claims Specialist · Salary Range: $70,000 – $85,000 · Bonus Potential: 7.5% · Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused Claims Speciali ...
Columbia $50,000 - $85,000 (USD) per year5 days ago
-
We are looking for an experienced Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners, commercial properties, and large losses. · ResponsibilitiesConduct on-site inspections and assessments of property damages for both residenti ...
Columbia $64,965 - $99,000 (USD)1 month ago
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Salary Range: $70,000 – $85,000 · Bonus Potential: 7.5% · Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required · About the Role · We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve cus ...
Columbia5 days ago
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Aerotek has an immediate opening for a Claims Review Specialist at the corporate office in Hanover MD Reporting to the Workers Compensation Compliance Supervisor and Workers Compensation Compliance Manager the Claims Review Specialist will assist in the monitoring and administeri ...
Glen Burnie $60,000 - $80,000 (USD) OTHER1 month ago
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We help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they ...
Washington Full time3 weeks ago
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The Claims Specialist is responsible for managing the end-to-end claims process for diagnostic laboratory services, ensuring timely and accurate submission, follow-up, and resolution of insurance claims. · This role is critical to maximizing reimbursement, reducing denials, and s ...
Gaithersburg $34 - $37 (USD)1 month ago
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The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims. · ...
Nottingham1 month ago
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The Gallagher Claims Specialist will administer information from clients by phone, email and fax in order to process insurance claims. Reports claims for clients and works directly with both insureds and claimants to identify new claims. · Reviews claim forms and related document ...
Washington3 weeks ago
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We help clients face risk with confidence because we believe that when businesses are protected, they're free to grow lead and innovate. · You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where the ...
Washington, DC3 weeks ago
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The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of ...
Nottingham, Maryland, , United States $51,807 - $83,551 (USD) per year6 days ago
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The Claims Specialist is responsible for managing the end-to-end claims process for diagnostic laboratory services ensuring timely accurate submission follow-up and resolution of insurance claims. · ...
Gaithersburg, MD1 month ago
Claims Specialist - Columbia - PTR Global
Description
Title: Claims Specialist
Salary Range: $70,000 – $85,000
Bonus Potential: 7.5%
Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required
About the Role
We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve customer claims with precision and empathy. In this role, you will serve as the primary point of contact for customers, ensuring claims are logged, tracked, and resolved efficiently while collaborating across Manufacturing, Finance, and Customer Service teams.
The ideal candidate will use strong analytical, project management, and communication skills to drive root cause analysis, implement corrective actions, and enhance the overall customer experience.
What You'll Do
Additional Expectations
What You'll Bring
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work
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Claims Specialist
PTR Global- Columbia
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Claims Specialist
Only for registered members Columbia, MD
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Claims Specialist
Only for registered members Columbia, MD
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Claim Specialist
Full time Only for registered members Columbia
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Claim Specialist
Full time Only for registered members Columbia
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Claims Specialist
Only for registered members Columbia
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Claims Specialist
Only for registered members Columbia
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Claims Specialist
Only for registered members Columbia
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174574: Claims Specialist
Only for registered members Columbia, MD
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Claims Specialist
Only for registered members Columbia
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Claim Specialist
Only for registered members Columbia
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174574: Claims Specialist
Only for registered members Columbia
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Claims Reviews Specialist
OTHER Only for registered members Glen Burnie
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Claims Specialist
Full time Only for registered members Washington
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Claims Specialist
Only for registered members Gaithersburg
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Claims Specialist
Only for registered members Nottingham
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Claims Specialist
Only for registered members Washington
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Claims Specialist
Only for registered members Washington, DC
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Claims Specialist
Only for registered members Nottingham, Maryland, , United States
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Claims Specialist
Only for registered members Gaithersburg, MD