IT Technician - Sandy, United States - Turner Medtech

Description

DDS IT Professionals is one of the Intermountain West's Premier Small Business IT Providers headquartered in Sandy, UT.

DDS IT Pro has been simplifying technology for dental practices for more than 25 years but has expanded into the small and medium-sized general business sector.

We are looking for friendly, charismatic, and talented IT professionals to expand our team.

We value individuals who have a sound understanding of advanced computer networking and hardware and possess an outgoing, energetic, and customer-centric personality.

Position Title:
IT Technician / Network Administrator (Level 2 or Above)
$70k+ starting salary. Compensation based upon experience. Benefits available after 60 Days.

Please Note:
This is NOT a software programming position.

Must have experience in hardware / networking for consideration.

Responsibilities
Operational / Systems Management
Implement & Manage Microsoft Server 2016 / 2019 / 2022 & Windows 10/11 Workstations
Configure Microsoft Servers / Domain Implementation / File Sharing / Active Directory
Maintaining / Implementing / Updating network workstations in network environment
Small & medium business network management – Domains & Workgroups
Second & Third level Firewall implementation and management
Field client helpdesk trouble tickets via phone / text / email and appropriately delegate
Document & track all troubleshooting information / resolution steps taken to resolve tickets
Implement diagnostic / antivirus software applications to resolve malware-related intrusions
Remote support for clients both locally and nationally in intense / critical downtime situations
Perform client follow-up for each resolved issue / Routine customer service checks

Qualifications

Requirements:
Academic & Certification
Hardware certifications- A+ (or equivalent)
2+ Years ofUniversityor equivalent courses
Experience
Must have minimum 3+ years in IT / Network Infrastructure Industry working with computer hardware (small business servers, workstations, firewalls, etc)
Sound knowledge of network environments- maintaining domain controllers, firewalls, switches
Proficient in both oral & written communication
Excellent typing / data-entry skills
Excellent comprehension skills and ability to focus & troubleshoot under pressure
Attributes & Personal Requirements
Exceptional team / group environment skills
Ability to prioritize and execute assigned tasks promptly and effectively
Well-groomed, business-oriented dress & behavior
Ability to organize and maintain company equipment and documentation
Must be able to retain knowledge and suggest technology solutions tactfully
Highly-motivated and self-managed

Job Role Expectations:
40 hour work week with potential for extended hours as needed
Extensive driving (company car provided)
Clean driving record required
Must be able to lift oddly shaped equipment & boxes (Approx. 50lbs)
Must be able to crouch and stand periodically
Ability to travel out of state occasionally
Must be available to field IT-relatedsupportcalls after hours / weekends occasionally as needed

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