Customer Service Specialist - Altoona, United States - EZToUse by Ogden Directories Inc.

Description

Job Description Job Description We are seeking a Customer Service Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues

Responsibilities:

Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany Description EZToUse Digital Media Services offers a wide array of digital services to help businesses and organizations reach their target audience online.

We provide multiple online media services such as custom built websites with search engine optimization, social media management, local listings, online review management, e-commerce solutions, search engine marketing campaigns, programmatic targeting campaigns, and much more Company Description EZToUse Digital Media Services offers a wide array of digital services to help businesses and organizations reach their target audience online.

We provide multiple online media services such as custom built websites with search engine optimization, social media management, local listings, online review management, e-commerce solutions, search engine marketing campaigns, programmatic targeting campaigns, and much more#J-18808-Ljbffr