- Assists in the implementation of the health center quality improvement/quality assurance (QI/QA) program, recommending improvements where necessary to support the provision of high-quality patient care while maintaining patient confidentiality.
- Provides ongoing monitoring, care coordination, and health education and support to patients, which may include scheduling appointments, making reminder calls, etc
- Effectively collaborates and consults with staff members, payors, and outside sources in the delivery and arrangement of value-based care opportunities and care management services.
- Assists in communicating and educating clinic staff about patient care gaps and opportunities, performance measures, and quality improvement projects, efforts and processes.
- Collects, tracks and monitors patient satisfaction survey results. Follows up on patient grievances and works with clinics to facilitate corrective actions and improvements.
- Assists in communicating and educating patients, families and clinic staff, including physicians, about quality improvement projects, requirements, efforts and processes.
- Assists with compliance and accreditation surveys and site visits, including but not limited to HRSA, Joint Commission, etc.
- Seeks supervision and consultation as needed.
- Accepts and employs suggestions for improvement.
- Actively works to enhance skills.
- Documents in a timely fashion per AltaPointe policy
- Documents in a clear and concise manner.
- Documents legibly
- Treats patients/consumers with care, dignity and compassion and respects privacy and confidentiality.
- Is pleasant and cooperative with others.
- Is sensitive to patient/consumer needs, expectations, and individual differences.
- Adopts a teamwork approach with coworkers.
- Actively participates in AltaPointe committees as required
- Follows AltaPointe policies and procedures
- Attends appropriate in-services training and other workshops
- Knowledge of quality improvement and outcome measurement processes, models and tools, and performance measures and goals
- Knowledge of Medicaid, Medicare and third-party payment systems, managed care principles, and value-based payor incentive programs.
- Knowledge of Federally Qualified Health Center/FQHC Program Compliance and Operations, including Federal Tort Claims Act (FTCA) program requirements
- Knowledge of Joint Commission standards, including Ambulatory Care Accreditation and Patient Centered Medical Home Certification/PCMH
- Knowledge of integrated care concepts, strategies, and models of care
- Knowledge of Care Management models, service delivery and standards
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HealthEcareers - Client Mobile, United States Full timeYou will enjoy practicing in Mobile, Alabama, a waterfront community, known as much for its music as its cuisine. Your proximity to the Gulf and the Mississippi River provides lots to explore, and you will enjoy true Southern living. There are streets lined with massive live oaks ...
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Maintenance Assistant
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Registered Nurse
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Koniag Government Services Mobile, AL, United States Full timeKPS Job ID Koniag Professional Services, a Koniag Government Services company, is seeking a Registered Nurse with a Public Trust Clearance to support KPS and our government customer in Mobile, AL · We offer competitive compensation and an extraordinary benefits package including ...
Care Coordinator - Mobile, United States - AltaPointe Health
Description
Responsibilities:
Primary Job Functions:
General Responsibilities:
Supervision and Consultation:
Clinical Record Keeping:
Courteous and respectful attitudes towards consumers, visitors and co-workers:
Administrative and Other Related Duties as Assigned:
Bachelors degree in a behavioral health, social services, or healthcare related discipline. Knowledge of and experience with quality management and performance improvement preferred. Experience working in a behavioral or healthcare setting preferred. Must be computer proficient, detail-oriented, and have strong communication, planning, and time management skills. Must possess excellent analytical and critical thinking skills. Knowledge in the areas below to be attained within three months of employment: