- Essential Job Functions: 1.
CRM Administrator/Developer - Oklahoma City, United States - Oklahoma State University
Description
Job Summary:
In coordinationwith the Student Services and Information Technology leadership, the -CRM -Administrator/Developeris responsible for the overall administration and support of the CustomerRelationship Management (CRM).
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Provides guidance and support to data owners andusers in the management of Technolutions Slate CRM, functionality supportingAdmissions and Advancement initiatives, including event management, buildingcomplex queries, communication support, management of admission applications, informationalmanagement, data uploads into Slate, and integrations with Ellucian Banner andother campus systems.
Provide Daily Administration and troubleshooting of the prospect management system (SLATE), including assigning permissions based on the principle of least privilege.2.
Work directly with admission, recruitment, and other student service areas to identify process efficiencies and solutions in student applications, admissions processing, recruiting, and reporting.4.
5.
Build, produce, and process reports as needed for stakeholders.6.
Provide technical writing, historic development tracking and application training.
7.
Stay informed of emerging technologies that could benefit the department and the University.8.
Complete all mandatory training and participate in a minimum of two professional development opportunities each year.9.
Perform other duties as assigned.
The duties listed in this jobdescription are intended only as illustrations of the various types of workthat may be performed.
The omission of specific statements of duties does notexclude them from the position if the work is similar, related, or a logicalassignment to the position.