Screener- PT Loudon - Leesburg, United States - Metropolitan Healthcare Services Inc.

Description

Job Description

• Conduct phone screenings for individuals seeking medical assistance or emergency room services
• Gather relevant information from callers to determine the urgency and severity of their situation
• Follow established protocols and guidelines to assess the appropriate level of care needed
• Provide clear and accurate instructions to callers regarding next steps and recommended actions
• Document all interactions and information accurately in the system

• Previous experience working with phone systems, preferably in a healthcare or emergency room setting, is highly desirable but not required.
• Strong communication skills, both verbal and written, to effectively interact with callers and convey information clearly.
• Ability to remain calm and composed in highpressure situations.
• Excellent attention to detail to accurately gather and document information.
• Familiarity with medical terminology and procedures is a plus