Account Manager - Scottsdale - Digital Insurance LLC

    Digital Insurance LLC
    Digital Insurance LLC Scottsdale

    1 day ago

    Full time
    Description

    Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. 

    If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

    Our Newest Opportunity: 

    We're looking for a collaborative and detail-oriented Account Manager to join our Employee Benefits team. This role supports a portfolio of mid-market clients, helping to deliver an exceptional client experience through proactive service, strong plan execution, and meaningful partnership with the lead Benefit Consultant. If you're organized, solutions-driven, and ready to grow your expertise in both traditional and emerging funding strategies, we want to hear from you.

    Essential Duties and Responsibilities (include but are not limited to):

    As an Account Manager, you'll be a key member of the client service team, working closely with internal and external partners to ensure that day-to-day client needs are met with care and precision. Your responsibilities will include:

    · Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives

    · Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution

    · Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year

    · Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication

    · Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through

    · Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support

    · Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists

    · Build trust-based client relationships through responsiveness, accuracy, and attention to detail

    Qualifications, Skills and Requirements:

    · Must be self-motivated and disciplined

    · Possess excellent written and verbal communication skills

    · Possess strong organizational skills

    · Must be very detail-oriented

    · Demonstrate leadership capabilities

    · Ability to work with clients at a strategic level

    · Ability to thrive in fast-paced environment

    Education, Training and Experience:

    · 3+ years of experience in employee benefits account management or group insurance (brokerage or carrier experience preferred)

    · Strong grasp of fully insured benefit plans and general employee benefits administration

    · Interest in learning about self-funded and alternative funding strategies

    · Excellent project management and organizational skills

    · Professional and proactive communication style — both written and verbal

    · Team player who thrives in a fast-paced, service-oriented environment

    · Working knowledge of all Microsoft Office products especially excel and PowerPoint, required

    · Experience with database applications, a plus.

    · Bachelor's Degree, preferred

    · Life & Health License (or ability to obtain within first 90 days)

    The typical base pay range for this role nationwide is $85,000 to $95,000 per year.


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