Description

Grieco Ford of Fort Lauderdale

Automotive Service Advisor/Writer Qualifications:

• Strong work ethic and attendance
• Ability to work efficiently and effectively, with a sense of urgency.
• Ability to make every customer feel as they are the most important customer of the day
• Strong communication skills
• Attention to detail Automotive Service Advisor/Writer Responsibilities:
• Provide quality customer service, consistently achieving excellent CSI scores.
• Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered.
• Continue to keep customer informed with necessary information based on service.
• Accurately verify warranty and service contracts.
• Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
• Advise customers on additional needed services, explain all benefits
• Effectively work with technicians who perform all automotive mechanical services Automotive Service Advisor/Writer Preferred Skills and Experience:
• Previous Automotive Service Advisor experience, 1 year minimum
• Proven track record of above average Sales and CSI scores Automotive Service Advisor/Writer Benefits:
• Medical & Dental - after 90 days
• AFLAC - after 90 days
• 401k - after 1 year
• vacation time after 1 year Job Type: Full-time