Service Desk Analyst Associate - Urbana, United States - University of Illinois Urbana-Champaign

    University of Illinois Urbana-Champaign
    University of Illinois Urbana-Champaign Urbana, United States

    1 month ago

    Default job background
    Description
    Serves as a first point of contact to intake support requests for Student Affairs units. Duties & Responsibilities. Desktop Support o Serve as first point of contact users with technology requests and service issues; refer more complex issue to peers Service Desk, Analyst, Associate, Microsoft, IT, Network Engineer, Education