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    • Bank Regional Retail Leader - Sioux City - Availa Bank

    Availa Bank
    Availa Bank Sioux City

    3 weeks ago

    Default job background
    Full time
    Description

    Job Summary

    The Regional Retail Leader is responsible for driving growth through fostering a positive culture and environment focused on customer needs and employee engagement. This position will spend time in all retail locations with an added focus on coaching and sales activities.

    Key Responsibilities

    1. Coach, lead and manage Branch Managers and/or Assistant Branch Managers and their teams to effectively execute the retail department's strategic initiatives.
    2. Provide visionary leadership to foster a culture of customer focus and high engagement within the Universal Banking team.
    3. Promote a positive work culture by recognizing strong performance, supporting employee engagement and developing action plans to enhance the employee experience.
    4. Conduct regular visits to all branch locations providing one-on-one coaching, monitoring sales activities, and recognizing key achievements.
    5. Develop and execute the Universal Banker strategy to drive growth and profitability.
    6. Collaborate with the Director of Retail Banking and Market Presidents to align market goals with the bank's overarching strategy.
    7. Implement and coach an advice-driven sales process that emphasizes customer-centric solutions.
    8. Identify performance gaps and create and implement action plans to meet bank objectives.

    Requirements

    • Education: Bachelor's degree in a business or sales-related discipline.
    • Experience: Minimum 2 years in a multiple location leadership role (banking environment a plus).
    • Skills and Abilities:
      • Demonstrates a record of positive leadership.
      • Ability to challenge, train and motivate a team to achieve high production goals.
      • Exceptional oral and written communication skills with the ability to apply common sense to carry out instructions and instruct others.
      • Exceptional interpersonal skills to represent the bank in a professional manner when dealing with customers and potential customers.
      • Ability to interact with internal teams and customers with tact, diplomacy, and confidentiality.
      • Ability to lead a diverse team, monitor employee engagement and foster a positive working environment in the assigned market(s).
      • Demonstrate a lead by example mentality.
      • Travel to all retail locations to support communication and coaching efforts and achieve desired results.
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