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    Software Engineer - Herndon, United States - NeoMax

    NeoMax
    NeoMax Herndon, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description


    The successful candidate will have a minimum of 16 years' experience. A bachelor's or master's degree are preferred in a relevant discipline.

    ,

    Required Skills

    • Knowledgeable in Incident Management, organizing Incident Response Teams, communicating with stakeholders and devising a strategy for resolving incidents
    • Good understanding of how the incident response role is structured and incident response concepts to automate the complex process required for rapid, effective incident resolution
    • Knowledgeable with Service Level Objectives (SLO) to help Operations provide, define, improve SLO for specific reliability for IT systems
    • CI/CD implementation expertise
    • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
    • Proven significant success developing ServiceNow products using JavaScript and other coding applications
    • Database Administration (Oracle or MYSQL) experience
    • Ability to efficiently and appropriately estimate work effort requirements
    • Ability to communicate effectively through written and verbal methods
    • Ability to handle multiple tasks and meet deadlines
    • Ability to work independently and in a team environment
    • Able to adapt to a constantly changing environment
    • Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
    • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
    • High degree of initiative, creativity, and technical ability to function on this team required
    • Ability to identify issues and implement corrective actions
    • Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task
    ,

    Desired Skills

    • ServiceNow Certified System Administrator (CSA)
    • The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps
    • Experience with Java, Ruby, DevOps and DevSecOps
    • Knowledgeable with IT Operations Management (ITOM) software, intended to represent all the tools needed to manage the provisioning, capacity, performance and availability of computing, networking and application resources — as well as the overall quality, efficiency and experience of their delivery
    • Understanding of Quality Assurance and Test Automation for software pre-deployment
    • Good understanding of DevOps concepts and best practices
    • Issue troubleshooting experience
    • Understanding of Networking concepts
    • Linux/Unix Concepts
    ,

    About NeoMax


    NeoMax is a minority owned small business that specializes in DevOps, Data Science, and Cybersecurity IT solutions. With over ten years of experience in research, engineering and development, we take a "big picture" approach to meeting our business needs, prioritizing both technical and soft skills in the workplace for improved performance.

    We create a thriving work environment that enables us to provide excellent support to our customers. We encourage and respect each other, just as we are encouraged and respected by our leadership. We are committed to contributing to the health of the organization by ensuring our words and actions align with our core values of Integrity, Diversity, Empowerment, Ambition and Service. We recognize that we represent the company in all aspects of our professional interactions, and we treat individuals external to our organization with the same respect that we treat each other.

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